Staff Technical Program Manager

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up.
Coupang is one of the largest and fastest growing commerce platforms on the planet. We are a global company with offices in Bangalore, Hyderabad, Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley Responsibilities

Role Overview and What You Will Do

As a Technical Program Manager, you will work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC).

In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.

Responsibilities

• Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data.

• Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company.

• Solid Platform, Web services, API technologies experience.

• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.

• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.

• Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption.

• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.

• Should be able to come up with scenarios and business requirements by analyzing data and business needs.

• Excellent cross-group collaboration and communication skills Strong problem-solving skills, analytical capabilities, and attention to detail

• Strong cultural change management experience

• Identify, Propose and Implement ongoing data strategy and drive data quality improvements

• Establishes, enables and improves systems to manage product feedback from customers to

• resolve issues.

Basic Qualifications

Minimum of 10 Years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analytics
Minimum of 5 Years in Platform, Web design, API that are used by internal & external teams.
Flexible, agile and fast learner.

Preferred

Bachelor’s degree or equivalent work experience required Outstanding verbal and written communication
Excellent cross-group collaboration and communication skills
Demonstrated virtual team leadership capabilities
Knowledge or experience agile development methodologies (i.e. Scrum).

Type of work model

Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to consider

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/