Role Overview

We are seeking a highly driven and strategic Content Strategy & Operations Manager to lead content planning, creation, and distribution across multiple channels. This role is critical in building a strong content ecosystem that drives engagement and business growth.

Key Responsibilities

• Content Planning & Creation

• Develop and execute a comprehensive content strategy aligned with business objectives.

• Generate high-quality, engaging content for various formats and platforms.

• Channel Development & Content Operations

• Establish and manage content distribution channels (social media, blogs, newsletters, etc.).

• Optimize content performance through data-driven insights and continuous improvement.

• Performance Metrics

• Drive measurable outcomes with a focus on:

• Followers

• Page Views

• Leads

• AID (Awareness, Interest, Desire)

Qualifications

• Experience in Complex Environments

• Proven track record in a Fortune 500 headquarters or similarly complex global organization.

• Ability to deal with ambiguity and navigate dynamic business contexts.

• Core Competencies

• Strong sense of urgency and results-oriented mindset with accountability for business impact.

• Fast learner with exceptional execution speed and adaptability.

• Excellent cross-functional collaboration skills; able to think big and prioritize enterprise-wide goals over siloed interests.

Recruitment Process and Others

Recruitment Process

• Application Review

• Phone Interview

• Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/