포지션 소개
As a Product Ops Manager, you will be responsible for driving the end-to-end operationalization of key pricing products. You will work directly with PMs and Ops teams to turn product features into smooth daily operations, ensuring seamless rollouts and adoption.
Key Responsibilities:
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Execution & Rollout: Lead product launches/rollouts within Pricing Ops; build SOPs, training materials, and documentation for operational teams.
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Cross-functional Coordination: Act as the primary liaison between assigned Pricing PMs and frontline operation teams to solve blocker issues during product deployments.
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Metrics & Optimization: Track product adoption metrics, operational efficiency impact, and user compliance after product launches.
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People Management: Direct management of L4 Associates, guiding their daily execution and career growth.
Qualifications:
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4-6 years of experience in Product Operations, Program Management, or Strategy & Ops.
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Experience with process optimization and product lifecycle management.
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Strong communication skills to bridge technical and non-technical stakeholders.
Coupang 소개
Taipei
본사 위치