We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are an American technology company and one of the fastest-growing retail companies that has established an unparalleled reputation for being a leading and reliable force in global commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are looking for a dynamic, motivated communications professional to join our growing Global Government Affairs team. This role is ideal for someone with 10 to 15 years of experience, who has worked in the public policy space, either in government, on Capitol Hill, or in an agency setting in a related capacity. The successful candidate will be a “jack of all trades” communicator with a high bar for excellence who is ready to support a fast-paced global public affairs team. This person should be a self-starter who can think big, own their space, and is comfortable juggling multiple projects under tight deadlines. Experience with content creation, media relations, social media, event planning, and strategic communications campaigns is ideal. Prior experience in the technology sector is helpful.

This position is based in our Washington, D.C. office and reports to the Head of Global Public Affairs.

What You Will Do

• Support development and execution of PR and communications strategies that build Coupang’s reputation and visibility with policymakers, stakeholders, and media.

• Assist in creating written communications, including press releases, media statements, briefing documents, Q&As, talking points, and newsletters, and blog posts.

• Monitor media, social channels, and policy news for stories relevant to Coupang; provide regular updates and media coverage reports.

• Help plan and execute events, briefings, and stakeholder engagements.

• Maintain media lists, stakeholder databases, and track outreach activities.

• Assist with coordination of external consultants, agencies, and vendors.

• Provide logistical and administrative support for the communications team to ensure projects run smoothly.

• Contribute creative ideas for campaigns, storytelling, and ways to strengthen Coupang’s reputation.

Basic Qualifications

• 10-15 years of experience in communications, public relations, public affairs, or related field.

• Strong writing and editing skills with the ability to tailor messages to different audiences, including crafting op-eds, blogs, and thought leadership content.

• Experience with media relations and an interest in working with journalists.

• Prior experience supporting strategic multi-faceted communications campaigns with measurable results.

• Experience with event planning and logistics.

• Ability to manage multiple tasks, meet deadlines, and adapt in a fast-moving environment.

• Comfort with data analysis to track communications performance.

• Strong organizational skills and attention to detail.

• A collaborative and proactive team player with a “roll up your sleeves” attitude.

• Curiosity and eagerness to learn new skills across the PR/communications spectrum.

Preferred Qualifications

• Experience working with global corporations and/or tech companies

• Experience with digital advertising, sponsored content, and SEO.

• Graphic design and video editing skills.

Pay & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $125,000/year in our lowest geographic market to $233,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits

• Medical/Dental/Vision/Life, AD&D insurance

• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)

• Long-term/Short-term Disability

• Employee Assistance Program (EAP) program

• 401K Plan with Company Match

• 18-21 days of the Paid Time Off (PTO) a year based on the tenure

• 12 Public Holidays

• Paid Parental leave

• Pre-tax commuter benefits

General Description of Other Compensation

“Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.

*Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at *usrecruiting@coupang.com

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