Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview:

We are looking for an experienced and passionate engineering leader who can champion the design and development of our services, drive alignment with leadership and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability.

The desired candidate will help building the world class systems and bring innovations both in the front-end and back-end systems. The work will require the out-of-the-box thinking to bring the current customer experience to the next level.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

At Coupang, the Post Purchase and Labor Force System (LFS) team has two core missions:

• Deliver a seamless post-purchase experience—order cancellations, returns, exchanges, and customer support.

• Empower our workforce—from hiring and time management to benefits and beyond.

As one of Coupang’s most visited and critical domains, we build scalable, reliable tools using cutting-edge technology. We continuously improve through operational and engineering excellence.

What You Will Do :

• Lead architecture design for scalable, extensible, and reliable systems in Post Purchase & LFS.

• Align technology roadmaps with leadership and stakeholders.

• Remove technical blockers and simplify complex problems into actionable solutions.

• Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “Move with Urgency.”

• Write code when needed to guide teams and support high-priority initiatives.

• Identify business and tech opportunities; evaluate and adopt new technologies.

• Recruit, mentor, and grow top-tier engineering talent.

Basic Qualifications:

• At least 15+ years in software development, with a strong record of delivering impactful, large-scale systems.

• 7+ years building and operating backend services and web applications.

• Deep expertise in distributed systems, storage, data processing, and server technologies.

• Strong coding skills in Java and Spring Framework; object-oriented design.

• Experience driving improvements in code quality

Preferred Qualifications :

Additionally, experience with:

• AWS-based service development and operations

• Frontend frameworks (React, Angular)

• ORM tools (JPA, Hibernate), domain modeling

• NoSQL and relational/columnar databases

• Git, CI/CD automation, and Agile methodologies

• Logistics-related service development

Type of Work Model :

• Hybrid
• Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work.

Details to Consider :

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice :

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All :

Coupang is an equal opportunity employer and is committed to equal opportunity regardless of color, ancestry, religion, sex, nation origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.