We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

What will you do?:

• Lead a team of 5-7 members, overseeing performance tracking, allocating manpower based on project needs, and adjusting workflows to ensure efficiency and meet evolving requirements.

• Track and report on key performance metrics for pricing projects, identifying trends and implementing data-driven strategies to enhance performance.

• Evaluate process inefficiencies, providing actionable recommendations to optimize workflows and improve overall project outcomes.

• Perform quality assessments on temporary staff output, delivering targeted training and coaching to address performance gaps and improve accuracy.

Basic Requirements:

• Proven experience in operational analysis or a similar role

• Strong analytical skills with proficiency in tools such as SQL, Python, and data visualization software like Tableau

• Strong attention to detail, with a patient, proactive mindset and independent problem-solving abilities

• Good communication and presentation skills. Ability to work collaboratively with various teams and stakeholders