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Data Analyst - Technical Customer Services EMEA

Continental

Data Analyst - Technical Customer Services EMEA

Continental

Lousado

·

On-site

·

Full-time

·

2w ago

Required Skills

Python

SQL

Excel

  • As Data Analyst

  • Technical Customer Services (TCS) EMEA this will be your key responsibilities:

  • Analyze large datasets to identify trends in product performance, design dashboards, and support algorithm development for forecasting;

  • Ensure data integrity and contribute to data standards development across systems;

  • Act as a point of contact for analyzing product performance data across BA EMEA, collaborating with R&D, Quality, Central TCS, and other key stakeholders;

  • Support the definition and coordination of training content based on customer needs and internal requirements, collaborating with Tire Academy EMEA;

  • Develop technical documentation and communication materials to support internal and external stakeholders throughout the customer journey;

  • Provide support to local TCS teams, coordinating training and coaching activities for key TCS roles and other stakeholders.

  • University degree in Engineering, Business Administration, Natural Sciences, or other related field;

  • Data analysis and reporting (Python, SQL, Power BI, Excel, etc.);

  • Tire experience (e.g., R&D, Manufacturing, TCS), is a plus;

  • Training experience highly appreciated;

  • Experience leading projects with regional or global scope;

  • Experience working in intercultural, interdisciplinary and virtual teams;

  • Proficient English language skills (verbal and written).

Our offer:

  • Integration in a challenging and international work environment;
  • Flexible working model;
  • Collaborative working style;
  • Continuous opportunities for the promotion of talent and training.

We are committed to fostering a workplace where everyone feels safe, respected, and valued. All kind of applications are welcome.

Ready to drive with Continental? Take the first step and fill in the online application.

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites.

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About Continental

Continental

Continental

Bootstrapped

An automotive dealer that supplies vehicles, tires, spare parts and accessories to international markets.

201-500

Employees

Anchorage

Headquarters

Reviews

3.8

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

3.2

Career

3.8

Management

2.8

72%

Recommend to a Friend

Pros

Good pay and compensation

Great people and coworkers

Good work environment

Cons

Management issues and unrealistic goals

Low salaries for some positions

High stress and pressure

Salary Ranges

0 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$70,496

total / year

Base

$28,198

Stock

$35,248

Bonus

$7,050

$49,347

$91,645

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Coding Challenge

5

Final Round Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience