Job Description

As part of the Human Resources (HR) organization, this role will assist in the execution of Constellation Brands’ HR strategy. Primary responsibility is performing accurate, timely administrative support for the Human Resource Department.

Responsibilities:

• Create & provide hire, change, and exit documents upon request
• Monitor and respond to employee calls and chats our In Contact phone system
• Monitor and respond to general employee email inquiries in Salesforce case management tool
• Assist in records retention activities including inquiry of HR information system for employee status
• Monitor and respond to data audits related to employees
• Participate in & initiate continuous improvement efforts
• Interact with all levels of staff with professionalism, confidentiality, and sensitivity to employee and company information
• Provide excellent customer service, both internally and externally
• Consistently operate with excellent time management, prioritization, decision-making & problem-solving skills to meet service level agreements

Required Qualifications:

• Ability to effectively prioritize and execute tasks, and meet project deadlines in a fast-paced environment
• Strong customer service focus and approach
• Strong analytical and problem-solving skills
• Strong follow up and multitask management
• Accurate, logical, well organized and detail orientated

Preferred Qualifications:

• Bachelors degree or currently pursuing one
• Bi-lingual in Spanish

Physical Requirements/Work Environment

• Ability to work at Rochester, NY office
• Requires the ability to stand, walk, climb stairs and occasionally lift and/or move up to 40 pounds. It also requires sitting, operating a computer keyboard, telephone and other equipment, reading, talking and hearing for extended periods of time.
• The physical requirements listed here are representative of those that must be met by an employee to successfully perform the key responsibilities/essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential key responsibilities/essential functions.
• NOTE: The purpose of this job description is to describe the primary job functions and the level of work performed by individuals assigned to this position. This job description is not an exhaustive list of all job duties performed by this position. Management reserves the right to modify, add or remove duties from particular jobs and assign other duties as necessary.

The salary range for this role is:

$18.00 - $29.50 an hour

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Location

Rochester, New York

Additional Locations

Job Type

Full time

Job Area

Internships

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).