About Comcast

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

• Great Places to Work has named Comcast NBCUniversal one of its '100 Best Companies to Work For'
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on Diversity Inc's 'Top 50' List

At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else.

Job Summary

Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations. This is a position with $26.44+ Hourly (Salary is $18.75 Base + Targeted Commission).

If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we've got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions.

We are hiring immediately. Join Comcast and be a Part of Something Big.

Responsibilities

• Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations
• Providing outstanding customer service with all customer interactions
• Helping customers interpret and clarify their account statements and pay their bills in the store
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
• Acting as brand ambassador to promote Comcast/Xfinity products
• Providing expert-level understanding and passion around technology, especially around Comcast products and services
• Maintaining detailed sales product knowledge, including competitive information
• Contributing to a fun and competitive environment

Qualifications

• High School Diploma or equivalent (Required)
• Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
• Ability to work in alternate stores outside of the home base store
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Required Skills

• Communication
• Critical Thinking
• Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Self Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Compensation

Base Pay: $18.75

Total Target Compensation (Base Pay plus Targeted Commission): $26.44 - $27.19 hourly (Annually: $50,320 to $56,555)

Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Pay ranges are based on geography (or work location).

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan.

Benefits

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits!

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000
• Paid Time Off
• 401K Savings Plan – with up to 6% dollar-to-dollar matching
• And much more

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast is an EOE/Veterans/Disabled/LGBT employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Additional Information

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.