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Account Manager

Comcast Xfinity

Account Manager

Comcast Xfinity

2 Locations

·

On-site

·

Full-time

·

1w ago

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division Free Wheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.

Job Summary

Responsible for providing high-level support to Ad Sales teams, clients and sales partners by providing client/agency research, developing presentations, generation and verification of sales orders, revenue reporting and troubleshooting. Provides financial and sales reports. Develops and maintains relevant sales databases. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.

Job Description

Core Responsibilities

  • Researches, develops and maintains databases containing sales information, programming grids quarterly highlights, key household and demo ratings etc.
  • Researches, develops and maintains databases of advertiser, ad agency and sales partner contact information and status. Responsible for responding to incoming inquiries; screen for mutual interest and develop sales presentation accordingly.
  • Makes new contacts proactively and aggressively.
  • Coordinates integrated marketing campaigns for advertisers, ensuring client satisfaction and project completion.
  • Provides sales and financial reports including revenue reports, sales pulse reports, inventory/schedule/rates/operations requirement reports and other reports as assigned.
  • Leads special projects and initiatives as assigned.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Customer Experience (CX), Scheduling, Special Projects, Taking Initiative

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education:

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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About Comcast Xfinity

Comcast Xfinity

Comcast Xfinity is the consumer-facing brand of Comcast Corporation that provides cable television, internet, telephone, and wireless services. It is one of the largest cable and internet service providers in the United States.

10,001+

Employees

Philadelphia

Headquarters

Reviews

3.5

10 reviews

Work Life Balance

3.2

Compensation

3.5

Culture

3.8

Career

4.2

Management

3.4

65%

Recommend to a Friend

Pros

Room for growth and advancement opportunities

Supportive leadership and management

Good benefits and compensation

Cons

Unreasonable metrics and quotas

Being on call requirements

Challenging work with overtime demands

Interview Experience

1 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 0%

Negative 100%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Team Interview

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge