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ServiceNow Product Manager – Core Platform

Collins Aerospace (RTX)

ServiceNow Product Manager – Core Platform

Collins Aerospace (RTX)

US-CO-REMOTE

·

Remote

·

Full-time

·

1w ago

Compensation

$132,400 - $251,600

Benefits & Perks

Healthcare

401(k)

Flexible Hours

Parental Leave

Learning Budget

Remote Work

Healthcare

401k

Flexible Hours

Parental Leave

Learning

Remote Work

Required Skills

Product Management

ServiceNow

Business Analysis

Roadmap Planning

Stakeholder Management

Requirements Writing

Date Posted:

2026-02-16

Country:

United States of America:

Location:

US-CO-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

The Service Now Product Manager is responsible for the strategic ownership, evolution, and delivery of Service Now capabilities. This role blends product management discipline, hands-on business analysis, and delivery oversight to ensure solutions drive measurable business value, strong adoption, and scalable governance in a complex enterprise environment.

This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors—owning the product lifecycle from demand intake through roadmap execution and post-release optimization.

Qualifications You Must Have:

  • A University Degree or equivalent experience and minimum 10 years prior relevant experience, including 5 years of experience as a Product Manager.

  • Hands-on experience with Service Now

  • Strong understanding of product management practices, including roadmap planning, prioritization, and value measurement

  • Proven ability to perform business analysis, write high-quality requirements, and support delivery teams

  • Experience working in Agile or hybrid delivery models

  • Excellent stakeholder management and communication skills

Qualifications We Prefer:

  • Service Now certifications (CSA, CIS, or domain-specific certifications)

  • Experience in large, highly regulated, or global organizations

  • Experience with Service Now platform

  • Experience partnering with system integrators or managed service providers

  • Experience or certification with Agile or Scaled Agile Framework

Learn More & Apply Now

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location:

Remote

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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About Collins Aerospace (RTX)

Collins Aerospace (RTX)

Collins Aerospace is a division of RTX Corporation that designs and manufactures aerospace and defense systems, including avionics, interiors, power systems, and mission equipment for commercial and military aircraft.

10,001+

Employees

Charlotte

Headquarters

Reviews

3.6

1 reviews

Work Life Balance

3.0

Compensation

2.5

Culture

2.5

Career

3.0

Management

2.5

35%

Recommend to a Friend

Pros

Friendly and approachable team members

Positive colleague interactions

Good team culture at department level

Cons

Lower compensation compared to competitors

Mixed company culture reports

Management quality concerns

Salary Ranges

2 data points

Junior/L3

Intern

Junior/L3 · Embedded Linux II Engineer

1 reports

$120,000

total / year

Base

$110,000

Stock

-

Bonus

$10,000

$120,000

$120,000

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 33%

Neutral 33%

Negative 34%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Behavioral Interview

5

Onsite/Virtual Interviews

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Coding/Algorithm

System Design