Jobs

Customer Service, Analyst
PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4
·
On-site
·
Full-time
·
1w ago
Required Skills
Customer Service
Microsoft Applications
Communication
Account management
Date Posted:
2026-02-18
Country:
Philippines
Location:
PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4
Position Role Type:
Unspecified
Job Description:
-
Provide support to Sales Team
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Provide appropriate information to customers
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Documents customer needs.
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Ensure requirements are met.
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Effective handling of complaints.
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Account management – handling of quotes, order entry & maintenance.
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Expedite customer requests – resolves issues.
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Handles spares, warranty issues and customer returns.
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Assist credit controllers for overdue invoices.
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Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.
Qualifications
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Bachelors degree or 6 years of relevant work experience performing Customer Service in an aerospace/automotive/electronics/manufacturing.
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Has experience in Microsoft Applications
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Working knowledge with VBA is an advantage but not required
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Working knowledge with SAP is an advantage.
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ESL Certificate is an advantage but not required.
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Effective in written & oral communication.
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems, or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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About Collins Aerospace (RTX)

Collins Aerospace (RTX)
PublicCollins Aerospace is a division of RTX Corporation that designs and manufactures aerospace and defense systems, including avionics, interiors, power systems, and mission equipment for commercial and military aircraft.
10,001+
Employees
Charlotte
Headquarters
Reviews
3.6
1 reviews
Work Life Balance
3.0
Compensation
2.5
Culture
2.5
Career
3.0
Management
2.5
35%
Recommend to a Friend
Pros
Friendly and approachable team members
Positive colleague interactions
Good team culture at department level
Cons
Lower compensation compared to competitors
Mixed company culture reports
Management quality concerns
Salary Ranges
2 data points
Junior/L3
Intern
Junior/L3 · Embedded Linux II Engineer
1 reports
$120,000
total / year
Base
$110,000
Stock
-
Bonus
$10,000
$120,000
$120,000
Interview Experience
3 interviews
Difficulty
2.7
/ 5
Duration
14-28 weeks
Offer Rate
67%
Experience
Positive 33%
Neutral 33%
Negative 34%
Interview Process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Behavioral Interview
5
Onsite/Virtual Interviews
6
Offer
Common Questions
Technical Knowledge
Behavioral/STAR
Past Experience
Coding/Algorithm
System Design
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