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Program Manager IV - Access Improvement Manager

Cleveland Clinic

Program Manager IV - Access Improvement Manager

Cleveland Clinic

Cleveland Clinic Main Campus

·

On-site

·

Full-time

·

1w ago

Required Skills

Financial analysis

Statistical analysis

Critical thinking

Multitasking

Problem-solving

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager IV - Access Improvement Manager:

Location

Cleveland

Facility

Cleveland Clinic Main Campus:

Department

Access Operations Support-Clinical and Operational Improvement

Job Code

T33035

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Candidates must reside near Cleveland, OH

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, working diligently to ensure efficiency and alignment with goal initiatives. You will plan, develop and maintain various systems and procedures while serving as a liaison between your department and outside communities. This position offers an excellent way to utilize your multitasking, financial, critical-thinking and forward-thinking skills to support a dedicated and innovative team of fellow caregivers.

This is a hybrid role. A caregiver in this position works 8: 00am to 5:00pm.

A caregiver who excels in this role will:

  • Develop, maintain, manage and implement operational systems and activities.
  • Serve as a liaison with all levels of Cleveland Clinic and the outside community.
  • Manage multiple projects and priorities.
  • Serve as a coach and mentor for other caregivers.
  • Review and monitor adherence to Human Resources policies and corporate compliance procedures.

Minimum qualifications for the ideal future caregiver include:

  • Bachelor’s Degree in Business Administration, Healthcare Administration or a related field and six years of related experience OR Master’s Degree and five years of related experience
  • Knowledge of statistical and financial analysis, primary research and business plan development

Preferred qualifications for the ideal future caregiver include:

  • Healthcare experience

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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About Cleveland Clinic

Cleveland Clinic

Cleveland Clinic

Bootstrapped

Cleveland Clinic is an American nonprofit academic medical center based in Cleveland, Ohio. Owned and operated by the Cleveland Clinic Foundation, an Ohio nonprofit corporation, Cleveland Clinic was founded in 1921 by a group of faculty and alumni from the Case Western Reserve University School of...

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Employees

Cleveland

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.6

Compensation

3.9

Culture

4.0

Career

3.8

Management

3.3

76%

Recommend to a Friend

Pros

Competitive compensation and benefits

Interesting projects and challenges

Supportive team and management

Cons

Room for improvement in processes

Some organizational bureaucracy

Work-life balance varies by team

Salary Ranges

55 data points

Junior/L3

Junior/L3 · Bid Process Data Analyst

1 reports

$69,000

total / year

Base

$60,000

Stock

-

Bonus

-

$69,000

$69,000

Interview Experience

37 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 60%

Neutral 27%

Negative 13%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving