At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

System Analyst I – Supply Chain ERP Applications

Location

Cleveland

Facility

Remote Location

Department

CCHS Supply Chain Innovations-Operations:

Job Code

T99040

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As part of our Information Technology team, you will do more than explore and expand your discipline and skills — you will impact patients everywhere by ensuring caregivers can order their goods and services as easily as possible. Your work will support the supply chain functions within Oracle, Ivaula and RF Smart applications. You will also answer help desk tickets for end users, investigate break fix issues and enhance applications. Within the Cleveland Clinic institution, you gain access to personal and professional development courses to enhance your current skills and advance to higher-level Analyst roles.

A caregiver in this position works from 8: 00AM – 5:00PM.

A caregiver who excels in this role will:

• Provide application, technical and preventative maintenance support for multiple end-user systems.
• Contribute to departmental projects and solutions implementation.
• Demonstrate a solid understanding of networking and distributed computing environment concepts and principles of client/server configuration.
• Support development of information system requirements to include process and documentation creation and maintenance.
• Maintain user confidence.
• Protect operations by keeping information confidential.
• Maintain a high level of quality work in a stressful environment.

Minimum qualifications for the ideal future caregiver include:

• Associate’s Degree in Information Technology, Computer Science or a related field OR High School Diploma/GED and successful completion of an ITD apprenticeship program and two years of experience
• One year of implementation, support and management of computer-based information systems experience, preferably in a health care environment OR equivalent experience in end user training or an operational/financial role utilizing the systems or data generated by the systems OR Bachelor’s Degree
• ITIL Foundations certification upon or within six months of hire

Preferred qualifications for the ideal future caregiver include:

• Microsoft, CompTIA or equivalent certification
• Experience in a healthcare environment

Physical Requirements:

• Working in a stationary position for extended periods
• Traveling throughout the hospital system
• Operating a computer and other office equipment
• Ability to communicate and exchange accurate information

Personal Protective Equipment:

• Follow Standard Precautions using personal protective equipment as required for procedures

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities