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JobsCleveland Clinic

Clinical Administrative Assistant II - Cole Eye Institute

Cleveland Clinic

Clinical Administrative Assistant II - Cole Eye Institute

Cleveland Clinic

Cleveland Clinic Main Campus

·

On-site

·

Full-time

·

1w ago

Required Skills

Microsoft Office

Customer Service

Administrative Support

Calendar Management

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Clinical Administrative Assistant II - Cole Eye Institute

Location

Cleveland

Facility

Cleveland Clinic Main Campus:

Department

Cole Eye Admin-Integrated Surgical Institute:

Job Code

B99911

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Cole Eye Institute to become a part of one of the most respected healthcare organizations in the world. This center treats adults and children with all ophthalmic conditions, performing basic eye care and advanced eye surgery. Because of the broad range of therapies and surgical treatment options, people from all over the world come for treatment from our world-class staff. Here, you can build a rewarding career, enhance your skills and develop life-long relationships with fellow caregivers.

Administrative Assistants are an essential part of ensuring the smooth operation of Cleveland Clinic. In this role, your work will allow caregivers to focus on patient care and improve coordination between the nursing, administrative and healthcare teams. Exceptional performance in this role could lead to further development opportunities within the organization.

A caregiver in this position works days from 8: 00AM – 5:00PM.

A caregiver who excels in this role will:

  • Manage and prioritize multiple assignments simultaneously and effectively.

  • Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.

  • Administer calendar and schedule management.

  • Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

  • Provide coverage of other areas such as front end, point of service and registration.

  • Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED

  • Three years of office experience

  • Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Preferred qualifications for the ideal future caregiver include:

  • Associate’s Degree

  • Typing proficiency of 35 wpm with accuracy

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, the ability to move up to 20 pounds

Personal Protective Equipment:

  • Follows standard precautions using personal protective.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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About Cleveland Clinic

Cleveland Clinic

Cleveland Clinic

Bootstrapped

Cleveland Clinic is an American nonprofit academic medical center based in Cleveland, Ohio. Owned and operated by the Cleveland Clinic Foundation, an Ohio nonprofit corporation, Cleveland Clinic was founded in 1921 by a group of faculty and alumni from the Case Western Reserve University School of...

10,001+

Employees

Cleveland

Headquarters

Reviews

3.8

36 reviews

Work Life Balance

3.6

Compensation

3.9

Culture

4.0

Career

3.8

Management

3.3

76%

Recommend to a Friend

Pros

Competitive compensation and benefits

Interesting projects and challenges

Supportive team and management

Cons

Room for improvement in processes

Some organizational bureaucracy

Work-life balance varies by team

Salary Ranges

55 data points

Junior/L3

Junior/L3 · Bid Process Data Analyst

1 reports

$69,000

total / year

Base

$60,000

Stock

-

Bonus

-

$69,000

$69,000

Interview Experience

37 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

42%

Experience

Positive 60%

Neutral 27%

Negative 13%

Interview Process

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

Common Questions

Technical skills

Past experience

Team collaboration

Problem solving