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Job Title

Continuous Improvement Specialist II:

Location

Stuart

Facility

Martin Health North:

Department

Continuous Improvement Admin-Clinical and Operational Improvement

Job Code

000674

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes Diagnostic Centers, Outpatient Surgery and a 24-hour Emergency Department. Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education.

The Continuous Improvement Specialist manages medium to large improvement activities or projects, leveraging project management tools to deliver results. You will apply the Cleveland Clinic Improvement Model (CCIM) building and advancing capabilities of caregivers through teaching, facilitating and coaching caregivers.

A caregiver in this position works Monday through Friday from 8: 00am to 5:00pm. Start times may be held at 7:00am occasionally.

A caregiver who excels in this role will:

• Growing knowledge of the CCIM while implementing and applying it to operational teams. This knowledge growth should include but not be limited to increasing teams' knowledge in Organizational alignment, Visual management, Problem-solving, and Standardization.
• Lead small or medium-sized projects leveraging intermediate Continuous Improvement and project management tools.
• Teach, coach, and mentor frontline caregivers and leadership on continuous improvement best practices.
• Build capability in analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in medium to large sized areas with minimal oversight and guidance from Senior CIs and above.
• Drive medium to large improvement activities toward quantifiable results
• Research best practices within and outside the organization and apply learnings to assigned area.
• Participate in the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost
• Establish effective working relationships with primary work groups to execute job deliverables.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree
• Four years of business or healthcare experience
• Two years of process improvement or two years of project management with an expectation of being able to deliver CI tools within 12 months
• Strong communication skills and demonstrated ability to collaborate at all organizational levels with assistance or guidance from a senior team member or above
• Demonstrated ability to teach/coach managers and caregivers regarding continuous improvement principles and practices with assistance from a senior team member or above
• Has coached and trained leadership and frontline caregivers on execution of kaizen process

Preferred qualifications for the ideal future caregiver include:

• Master's Degree
• Project Management Professional (PMP) or Lean certification
• Healthcare experience

Physical Requirements:

• Walking, standing.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.