At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Program Coordinator IV:

Location

Cleveland

Facility

Cleveland Clinic Main Campus:

Department

Clinical Affairs-Chief Of Staff Division:

Job Code

T28021

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join the Cleveland Clinic where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

At Cleveland Clinic, everyone is a caregiver, including our essential administrative and non-clinical staff. As Administrative Program Coordinator IV – Chief of Staff, your work as a caregiver starts in the office, where you focus on managing various projects, identifying improvement opportunities, coordinating policy evaluations and enhancing department efficiency and cohesion. Ultimately, your efforts help ensure Cleveland Clinic can continue delivering the best patient care experience possible.

A caregiver in this position works onsite at Main Campus, Monday – Friday 8: 00am – 5:00pm.

A caregiver who excels in this role will:

• Function as a liaison and administrative, technical and operational resource.

• Assist the Director with projects and daily tasks.

• Coordinate policy evaluation and implementation.

• Identify operational improvement opportunities to create an efficient workplace.

• Develop communications and databases.

• Lead or coordinate multiple complex projects, major initiatives or policy implementations.

• Update, monitor and manage databases.

• Develop scorecards and milestones to track progress.

• Analyze project improvement and progress.

• Report discrepancies and variances.

• Act as a liaison with committees, caregivers and vendors.

• Facilitate project prioritization and implementation.

• Assist with the scheduling, coordination, preparation and communication of meetings.

• Attend meetings and record key outcomes.

• Identify key milestones and deadlines.

• Communicate project status and requirements to achieve results.

• Research, analyze and organize information for presentations.

• Develop interdepartmental education programs and assist with developing department orientation and training.

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business Administration, Finance, Communications, Healthcare Administration or a related field and five years of administrative, financial or project management experience OR High School Diploma/GED and nine years of experience OR Associate’s Degree and seven years of experience OR Master’s Degree and four years of experience

• Strong computer skills and experience with software applications

• Communication, multi-tasking, critical thinking and customer service skills

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience

• Knowledge of project management and communication practices

• Experience in a leadership or supervisory role

Physical Requirements:

• High degree dexterity to operate office equipment and personal computer.

• May require extended periods of sitting and frequent standing.

• Good visual acuity through normal or corrected vision.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.