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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Health Unit Coordinator – Neuro
Location
Mayfield Hts
Facility
Hillcrest Hospital
Department
Med/Surg 4Th Floor-Hillcrest Hospital
Job Code
B12012
Shift
Evenings
Schedule
3:00pm-11:30pm
Job Summary
Job Details
Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.
The 4 Main Neuroscience Unit has 20 beds and specializes in medical, neurological and telemetry services for neurological diseases, such as Parkinson's disease, multiple sclerosis, strokes, seizures, migraines and other conditions. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.
A caregiver in this position works part-time evenings from 3: 00 p.m. – 11:30 p.m. with every other weekend and holiday rotation requirements.
A caregiver who excels in this role will:
- Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
- Respond to patient call lights and make rounds.
- Assist with processing patient admissions, transfers and discharges.
- Assist patients and families with wayfinding and direct them to available resources.
- Assemble and maintain patient medical records and other documents related to patient care.
- Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma or GED
- One year of experience in a customer service-related role
- Experience with typing, computer training or equivalent coursework
Preferred qualifications for the ideal future caregiver include:
- College degree
- Microsoft Office experience
Physical Requirements:
- Requires full range of motion, manual and finger dexterity and eye-hand coordination.
- Requires frequent data entry, standing and walking for extensive periods of time.
- Requires normal or corrected speech, hearing and vision.
- Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
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About Cleveland Clinic

Cleveland Clinic
BootstrappedCleveland Clinic is an American nonprofit academic medical center based in Cleveland, Ohio. Owned and operated by the Cleveland Clinic Foundation, an Ohio nonprofit corporation, Cleveland Clinic was founded in 1921 by a group of faculty and alumni from the Case Western Reserve University School of...
10,001+
Employees
Cleveland
Headquarters
Reviews
3.8
36 reviews
Work Life Balance
3.6
Compensation
3.9
Culture
4.0
Career
3.8
Management
3.3
76%
Recommend to a Friend
Pros
Competitive compensation and benefits
Interesting projects and challenges
Supportive team and management
Cons
Room for improvement in processes
Some organizational bureaucracy
Work-life balance varies by team
Salary Ranges
55 data points
Junior/L3
L2
L3
L4
L5
L6
Mid/L4
Junior/L3 · Department Analyst III
1 reports
$82,775
total / year
Base
$71,981
Stock
-
Bonus
-
$82,775
$82,775
Interview Experience
37 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Offer Rate
42%
Experience
Positive 60%
Neutral 27%
Negative 13%
Interview Process
1
Phone Screen
2
Technical Interview
3
Hiring Manager
4
Team Fit
Common Questions
Technical skills
Past experience
Team collaboration
Problem solving
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