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By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress

Team/Role Overview:

The Human Resources Partnership & Delivery (HRP&D) Business Execution Lead is a pivotal individual contributor role responsible for providing comprehensive analytical support and strategic insights to the HRP&D organisation. This role ensures data-driven decision-making, operational excellence, and the continuous evolution of HRP&D functions by delivering robust reporting, insightful metrics, and advanced analytical solutions. The successful candidate will act as a subject matter expert, collaborating closely with various internal stakeholders to optimise HRP&D strategy, data integrity, and performance management.

What you’ll do:

• Strategic HRP&D Support: Collaborate proactively with assigned HRP&D groups to support the ongoing evolution of their strategies. This includes providing analytical contributions to data quality reviews, comprehensive reporting, metric development, and aiding in resource planning and budget management processes.

• Performance Measurement & Reporting: Lead the definition, data collection, rigorous review, and enhanced tracking of HRP&D Key Performance Indicators (KPIs). Design and maintain monthly reports of key operational metrics for presentation to the HRP&D Senior Leadership Team, ensuring accuracy and strategic relevance.

• Feedback & Enhancement Initiatives: Develop, implement, and analyze satisfaction surveys to gather critical feedback. Act as a primary liaison to central HR teams, contributing to the compilation of key performance measures across HR, and actively support ongoing enhancements to existing HR model and framework.

What we’ll need from you:

• Analytical Acumen: Demonstrated high attention to detail, complemented by a strategic understanding of broader organizational goals and objectives. Ability to translate detailed analysis into high-level insights.

• Stakeholder Management: Proven ability to build and manage strong relationships with stakeholders across all levels of seniority, fostering collaboration and achieving consensus.

• Technical Proficiency: Advanced proficiency in Microsoft Office Suite, with exceptional expertise in MS Excel (e.g., pivot tables, advanced formulas, data visualisation).

• Project Management: Solid understanding and application of project management methodologies with a track record of successfully planning, executing, and delivering complex projects on time and within budget, while effectively managing risks and changes.

• Experience working in global and complex settings with multiple stakeholders

• Proven ability to work in a team of diverse skill sets and cultures

• Proven ability to work in high-pressure, time-sensitive environments

• Consistently demonstrate clear and concise written and verbal communication

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Job Family Group:

Business Strategy, Management & Administration

Job Family:

Business Execution & Administration:

Time Type:

Full time

Primary Location Full Time Salary Range:

zł340,990.00 - zł580,610.00

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.