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AVP, Correspondent Mortgage Credit Manager

Citigroup

AVP, Correspondent Mortgage Credit Manager

Citigroup

OFALLON, Missouri, United States of America

·

On-site

·

Full-time

·

3w ago

The Credit Underwriting Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally the Correspondent Mortgage Credit Manager is tasked with overseeing the fast-paced lifecycle of purchasing mortgage loans within the correspondent channel, with a focus on ensuring operational efficiency, adherence to regulatory standards, and achieving high client satisfaction. This role involves timely active management of daily operations, the proactive development and implementation of process improvements, and providing leadership to the operations team. Key responsibilities include managing operational functions such as condition review, purchasing, funding, and post-closing activities. Furthermore, the manager acts as the primary operational liaison for correspondent partners, handling escalations, resolving challenges, and cultivating strong business relationships. A crucial aspect of this role is leading, mentoring, and coaching the operations team, which involves establishing clear performance metrics, monitoring results, and managing performance to uphold accountability.

As responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
 

Responsibilities:

  • Performs oversight of Client Excellence Team within Correspondent channel that supports sellers through the prepurchase review process.
  • Supports the Correspondent Account Executives in their initiatives against volume goals.
  • Responsible for managing Risk and Controls and maintaining quality expectations set forth by the organization.
  • Monitors capacity against established plans and forecasts.
  • Integrates in-depth credit operations knowledge with a solid knowledge of industry standards and practices.
  • Uses sound judgment to complete more complex credit transaction reviews.
  • Performs analysis of credit and investor delivery quality on mortgage transactions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 5-8 years previous Mortgage Credit Analysis experience required.
  • Extensive mortgage industry knowledge related to credit worthiness, regulatory requirements and agency guidelines is required.
  • Knowledge of mortgage documentation including closing and post-closing documents.
  • Correspondent Lending experience preferred.
  • Working knowledge of reporting and presentation skills is a plus.

Education:

  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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About Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

Employees

New York City

Headquarters

Reviews

3.3

4 reviews

Work Life Balance

3.0

Compensation

3.2

Culture

2.8

Career

2.5

Management

2.7

35%

Recommend to a Friend

Pros

Compensation increases for investment banking roles

Legitimate investment banking employer

Internship opportunities available

Cons

Unclear career progression paths

Limited meaningful experience in internships

Compensation raises lower than competitors

Salary Ranges

28 data points

Mid/L4

Senior/L5

Staff/L6

Mid/L4 · Business Risk Intermediate Analyst

1 reports

$77,165

total / year

Base

$67,100

Stock

-

Bonus

-

$77,165

$77,165

Interview Experience

5 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 40%

Negative 60%

Interview Process

1

Application Review

2

Recruiter Screen

3

Programming Assessment

4

Hiring Manager Interview

5

Panel/Superday Interviews

6

Final Decision

Common Questions

Technical Knowledge

Case Study

Behavioral/STAR

Past Experience

Culture Fit