The Global Payroll Services Transformation Lead is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority for an area within the business and requires basic commercial awareness. Multiple individuals within the business may provide the same level of subject matter expertise.

Key Skills:

• Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers.
• Strong analytical skills and problem-solving capabilities, particularly in developing and implementing digital transformation or strategic solutions.

Impact & Scope:

• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, eventually affecting the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Manages multiple projects while guiding operations and change management teams.
• Candidates should possess strong experience as both a Project Manager and a Business Analyst.
• Coach the change management team on Agile principles and practices, and foster a self-organizing, collaborative environment for payroll solution delivery.
• Proactively identify, track, and remove impediments or blockers that hinder the payroll team's progress, while managing project risks and dependencies across various stakeholders.
• Manage stakeholder expectations, ensure alignment on payroll project objectives, and adapt plans dynamically to changing business priorities and feedback throughout the iterative development lifecycle.
• Collaborate with Product Owners and stakeholders to define, refine, and prioritize payroll-related user stories, epics, and acceptance criteria within the product backlog.
• Serve as the primary liaison between payroll business stakeholders and the development team, ensuring clear, concise communication and a shared understanding of evolving payroll requirements and regulatory changes.
• Actively participate in all Agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) to clarify requirements, support the team, and validate iterative payroll solution development
• Ability to quantify benefits and effectively present findings and recommendations to leadership. Proficiency in leveraging AI tools and applications to enhance project efficiency and analysis.

Qualifications:

• 7-10 years of experience in a related role with commensurate experience in people management.
• Education: Bachelor’s/University degree, Master’s degree preferred.
• Familiarity with technology and the Software Development Life Cycle (SDLC).
• Experience with Workday or any SASS application preferred.
• Good knowledge and experience working with AI tools and understanding of AI concepts.
• Specialized Knowledge: Good knowledge of North America payroll and Tax regulations and practices.
• Scrum Master or PMP certification is a plus.