The AVP Employee Relations (ER) Investigator is an employee relations specialized investigator, applying technical expertise, analytical abilities and interpersonal skills to investigate and address workplace issues within Citi’s businesses and functions and possibly across multiple geographies.

Responsibilities:

• Investigate HR related concerns raised through the Ethics Office and other channels, primarily relating to allegations of discrimination, harassment and retaliation.
• Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
• Summarize findings of investigations in Reports of Investigation that are accurate, clearly written, and thorough.
• Determine appropriate resolution of all allegations and findings, including providing the initial severity assessment of substantiated findings in accordance with policies and procedures in consultation with ER management.
• Communicate findings as appropriate to relevant parties and stakeholders across the franchise.
• Partner with internal stakeholders including HR Business Partners, HR Legal, Compliance, Citi Security and Investigative Services, as needed.
• Effectively manage caseload of investigations to meet expected timeframes for completion.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to ER management and relevant stakeholders.
• Participate in Disciplinary Review Panels, providing summaries of investigations.
• Draft disciplinary documentation which clearly articulate disciplinary decisions and their rationale.
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

Qualifications:

• 2-6 years of relevant experience, with a focus in Human Resources and/or Employee Relations investigations preferred.
• Experience with end-to-end investigation processes and protocols required.
• Knowledge of employment policies, practices, and employment laws and regulations preferred.
• Excellent verbal communication and writing skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Human Resources

Job Family:

Employee Relations

Time Type:

Full time

Primary Location:

Tampa Florida United States:

Primary Location Full Time Salary Range:

$70,720.00 - $106,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Mar 16, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.