The Department

Developer Enablement is a function of the CTO organisation. Our mission is to make it easy and enjoyable for software engineering teams to go from a business idea to delivering an innovative product solution. The main goals are to improve and upgrade our tools, streamline our processes, automate and strengthen our controls, and help development teams adopt modern working methods.

The Role

We're seeking a technically versatile GenAI Engineering Manager who can lead people as confidently as they deliver technology. You’ll set the technical direction, guide and coach a high‑performing engineering team, and embed cutting‑edge GenAI practices into our software delivery landscape. This includes maintaining a strong personal contribution to technical delivery whilst ensuring your team is supported, empowered, and aligned to our mission.

You’ll balance managing, mentoring, and developing talent with staying close to the engineering work – translating GenAI research into scalable, production‑grade solutions and bridging experimentation with enterprise deployment.

As part of the role you’ll need to demonstrate a deep understanding of user needs and contributing to the overall product vision, translating cutting-edge GenAI research into scalable, production-grade solutions, bridging the gap between experimentation and enterprise deployment.

Our tech stack is diverse, encompassing (but not limited to) Python, Go, TypeScript, React, Kubernetes, Mongo, and Generative AI features requiring adaptability and a willingness to learn.

Responsibilities:

• Lead GenAI application development, focusing on prompt engineering, RAG, and agentic workflows

• Architect and deliver end-to-end LLM solutions – from experimentation to production

• Design evaluation frameworks to benchmark and test LLM performance, safety, and behaviour

• Build integration layers connecting LLMs to APIs, middleware, and enterprise systems

• Collaborate across teams to drive adoption of modern engineering practices and GenAI tooling

Characteristics:

• Able to identify and solve problems effectively

• Excellent communication and collaboration skills

• A self-starter with the ability to work effectively in teams and remotely

• Pragmatic, and a creative approach to managing risk

• An advocate of inclusion and diversity in every way

• A growth mindset and willingness to learn and adapt in a fast-paced environment

• Shows enthusiasm and develops trust through empathy

Experience:

• Proven experience as an Engineering Lead, Software Engineering Manager, or similar role

• Strong expertise in multiple programming languages (preferably Python, Go, and TypeScript), frameworks, and tools

• Have deployed LLM systems to production and understand evaluation, guard-railing, and monitoring

• Proven experience with distributed systems, event-driven architectures, container-based micro-services, distributed logs, SQL and NoSQL databases, and Dev Sec Ops

• Experience working in a product focused team as opposed to a project focused team is beneficial

What we’ll provide you

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.