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Background Screening Escalations Analyst

Citigroup

Background Screening Escalations Analyst

Citigroup

WARSAW, Poland

·

On-site

·

Full-time

·

3w ago

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and knowledge to Citi’s HR (Human Resources) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Background Screening Escalations Analyst is a professional role responsible for completing reviews of HR escalations related to Background Screening. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

What you'll do:

Manage evolving case load of  complex Screening escalations and HR matters with significant cross-departmental and departmental impact
Recommend and implement new work procedures and address and resolve exceptional/unusual issues
Partner with the operation team(s) and other departments within Screening workflow
Contribute to the development of new techniques and processes for the area or function
Evaluate moderately complex and varied issues with substantial potential impact
Can exercise independence of judgment and autonomy

What we'll need from you:

2- 5 years of experience in a related role
Intermediate experience in a similar position preferred
Demonstrated experience in Screening applications and or investigation tools
Proven experience in the Investigation and Screening Adjudication process
Demonstrated problem-solving and decision-making skills
Ability to work unsupervised and adjust priorities quickly as circumstances dictate
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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About Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

Employees

New York City

Headquarters

Reviews

3.3

4 reviews

Work Life Balance

3.0

Compensation

3.2

Culture

2.8

Career

2.5

Management

2.7

35%

Recommend to a Friend

Pros

Compensation increases for investment banking roles

Legitimate investment banking employer

Internship opportunities available

Cons

Unclear career progression paths

Limited meaningful experience in internships

Compensation raises lower than competitors

Salary Ranges

28 data points

Senior/L5

Senior/L5 · Cash & Trade Processing Senior Group Manager

2 reports

$224,732

total / year

Base

$195,245

Stock

-

Bonus

-

$218,500

$230,564

Interview Experience

5 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 40%

Negative 60%

Interview Process

1

Application Review

2

Recruiter Screen

3

Programming Assessment

4

Hiring Manager Interview

5

Panel/Superday Interviews

6

Final Decision

Common Questions

Technical Knowledge

Case Study

Behavioral/STAR

Past Experience

Culture Fit