Metrics Design and Management - Data Quality Analytics and Reporting Group Manager - SVP Mumbai - C14

Citi is looking for a Senior Delivery Manager, to project manage various Data Management initiatives for our Banking and International (B&I) franchise. This role will work within one or more teams across B&I Data and the subject matter experts from Front-Office/ Risk/Finance/Technology to lead all aspects of the projects. 

In Citi we believe the future’s here. Right here with us. Home to where we define, ideate, develop, and distribute production-ready financial solutions of far-reaching impact. And right now, the doors open to direct the future of our Data landscape for a truly global client base.  

This means collaborating with the keenest minds in Risk/Finance/Technology/Data. If you have this kind of vision, capable of seeing ahead, of developing a clear path forward in a quest to try the as yet untried, here is the opportunity. In a supported, resource-rich, vibrant co-working environment, part of an ecosystem of globally interconnected teams, realizing a broader mission of enabling growth and economic progress on a scale you won’t find anywhere else.     

Key Responsibilities:   

• Responsible for the overall direction, coordination, implementation, execution, control of Data Quality Measurement requirements, standards, and processes. 

• Lead cross-functional projects, ensuring alignment between technical solutions and business objectives through effective communication.    

• Collaborate with stakeholders to gather requirements, document processes, and deliver data solutions around quality measurement, remediation that meet organizational goals. 

• Influence decision-making by presenting data-driven insights, project progress, and risk mitigation strategies to senior leadership and other stakeholders. 

• Adopt data governance frameworks, ensuring compliance with internal policies, and external regulations. 

• Facilitate stakeholder buy-in for n projects, utilizing interpersonal skills to manage expectations and resolve conflicts. 

• Liaise with other leaders to understand data challenges and solutions, and drive data quality resolution enterprise wide. 

• Address potential barriers to timely execution before they impact the delivery, communicate potential risks, and plans to mitigate issues and concerns. 

• Report Data Quality issues through Citi’s corresponding Data/Issue management process. 

• Manages and executes strategic design and process improvement projects across the enterprise. 

Qualifications: 

• 15+ years of experience, Banking or Finance industry preferred.  

• Great understanding business analysis, project management and solution design. 

• Experience defining and implementing data quality programs. 

• Understand how Markets / Cash Management / Finance / Risk Management works in a banking environment. 

• Communicates effectively, develops, and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels. 

• Collaborates effectively by building partnerships and working well with others to meet shared objectives. 

• Must know how to read/write business requirement and convert them into technical tasks. 

• Work independently and leverage SQL or Python to analyses large data set and gather insight. 

• Ability to gain confidence and trust of others through honesty, integrity, and authenticity. 

• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels. 

• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail. 

• Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them. 

• Excellent problem-solving and critical-thinking skills to recognize & comprehend complex issues to identify and recommend appropriate solutions.  

• Ability to work independently and use a high level of independent judgment, while effectively partnering and communicating with a broader team.  

• Use of influence skills and matrix management skills to ensure solutions meet enterprise requirements.  

• Automation, controls & process efficiency mindset.  

• Adaptable, resourceful, and well-organized team player with a strong work ethic. 

Education: 

Bachelor's/University degree, Master's degree preferred.  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.