Applications Support Senior Analyst, Assistant Vice President

Job Summary:

We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills Unix, SQL, Big Data technologies and deep domain expertise in financial services such as Securities,secured financing, rates,Liquidity reporting,Derivatives,front office/back-office system, trading lifecycle.

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

• Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
• Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms ITRS/AWP** .
• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems hive, spark, Hadoop and troubleshoot data pipeline issues.
• Maintain and improve knowledge bases, SOPs, and runbooks for production support.
• Participate in change management and release activities, including deployment validations.
• Lead root cause analysis RCA , conduct post incident reviews, and drive permanent resolutions.
• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

• 8+ Years of experience in application or production support with 2+ years at a lead level.

• Strong hands-on experience with.

• Unix/Linus scripting, file manipulation, job control

• SQL is a must MSSQL/Oracle or similar, Stored proc, SSIS, SSRS

• Big Data technologies Hadoop, Hive, Spark

• Job Schedulers like Autosys.

• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management

• Familiarity with CUSIP, ISINs and other instrument identifiers.

• Knowledge of front office/back office and reporting workflows and operations.

• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

• Effective communication and stakeholder management skills across business and technical teams.

• Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

• Exposure to cloud platforms and containerization Docker, Kubernetes
• Experience with scripting languages Python, Shell
• Knowledge of messaging services , middleware Kafka, MQ
• Familiarity with regulatory and compliance reporting tools and processes.

------------------------------------------------------ ## Job Family Group:

Technology
------------------------------------------------------ ## Job Family:

Applications Support
------------------------------------------------------ ## Time Type:

Full time
------------------------------------------------------ ## Most Relevant Skills

Please see the requirements listed above.
------------------------------------------------------ ## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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