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Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities, thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities:

• Ensure Markets Control Inventory is accurate, complete and up to date by designing, documenting, and implementing effective controls and monitoring tools both within system applications and offline templates.

• Partner with key stakeholders to coordinate control uplift initiatives, enhancing control design, key attributes, and operational effectiveness to ensure controls documentation is fit for purpose and aligned with Citi’s policies and procedures.

• Demonstrate a strong understanding of control principles to provide credible challenge to stakeholders, driving continuous improvement and strengthening Citi’s overall control environment.

• Apply strong critical and analytical skills to assess complex risk and control activities and recommending enhancements to strengthen the overall control framework within Markets.

• Manage key stakeholders to ensure the timely identification, documentation, and assessment of controls, within a complex environment of competing priorities.

• Provide coaching and training to the broader Markets organization on roles and responsibilities within the control uplift process, promoting awareness and capability in identifying, designing, and documenting effective controls in alignment with Citi’s Control Standard.

• Maintain the integrity and accuracy of control inventory records in the Citi Risk & Controls system by ensuring all data points are correctly logged and updated when required.

• Assess controls appropriately when making business decisions by demonstrating sound ethical judgment, safeguarding Citi’s reputation, clients, and assets, and ensuring compliance with applicable laws, regulations, and internal policies across all business activities.

• Continue to help drive MCA best practices, transformation, and execution consistency across Markets business/functions.

Qualifications:

• Minimum of 5-8 years of experience in first line of defense control function, operational risk management, compliance, audit, or other control-related functions in the financial services industry.

• Demonstrated expertise in the full lifecycle of control management, including identification, writing, and implementation of effective controls and monitoring tools.

• Maintain exceptional attention to detail and data integrity in control documentation, data analysis, and record entry in Citi Risk and Controls system to support effective risk management and reporting.

• Leverage a strong understanding of risk and control principles to ensure control design and operation are aligned with internal policies, procedures, and regulatory expectations.

• Ability to manage multiple tasks and priorities and working to tight deadlines whilst maintaining a high level of quality in work.

• Ability to translate complex processes into clear, auditable controls.

• Strong verbal and written communication skills, with the ability to engage at the senior management level and effectively train, influence, and guide non-risk staff.

• Ability to interrogate and understand complex data sets to support control inventory analysis and documentation efforts

• Working knowledge of Markets business and products (e.g. Rates, Equities, Spread Products, FX, Commodities) will be highly valued

• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

• Bachelor's/University degree or equivalent experience

Job Family Group:

Controls Governance & Oversight:

Job Family:

Managers Control Self-Assessment:

Time Type:

Full time

Primary Location:

Getzville New York United States:

Primary Location Full Time Salary Range:

$70,080.00 - $105,120.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Dec 19, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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