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Are you looking for a career move that will put you at the heart of a global financial institution?
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Operational Risk Grp Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions.
This role is to join Markets Operations Risk and Control Organisation with specific focus on Third Party Risk, Business Disruption and Safety Risk and Enterprise Resilience.
What you’ll do
- Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
- Serves as an oversight function working with the In-Business OR and Independent Risk Teams
- Drives – Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
- Ensures Operation Risk Policy implementation and exception approvals
- Informs Operational Risk Council on Sub-Segment Level OR related matters
- Attends In Business Risk Committees
- Leads- oversees the annual Key Risk Indicator (KRI) reviews
- Monitors KRCIs triggers and thresholds and the analysis by the Business
- Liaises with Business ORM on breaches and action steps to correct breaches
- Communicates and Escalates breaches in KRCIs at the Segment Level
- Works on T-10 (deep dive – root cause analysis) with support of In-Business ORM and drive corrective actions
- Exports best practices and common risk, controls and corrective actions through Framework Papers
- Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
What we’ll need from you
- Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market.
- Experience in Internal Audit or Financial Control would be desirable.
- Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
- Excellent communication skills – verbal & written
- Bachelor’s/University degree, Master’s degree preferred
What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Operational Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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About Citigroup

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
Employees
New York City
Headquarters
Reviews
3.3
4 reviews
Work Life Balance
3.0
Compensation
3.2
Culture
2.8
Career
2.5
Management
2.7
35%
Recommend to a Friend
Pros
Compensation increases for investment banking roles
Legitimate investment banking employer
Internship opportunities available
Cons
Unclear career progression paths
Limited meaningful experience in internships
Compensation raises lower than competitors
Salary Ranges
28 data points
Senior/L5
Senior/L5 · Cash & Trade Processing Senior Group Manager
2 reports
$224,732
total / year
Base
$195,245
Stock
-
Bonus
-
$218,500
$230,564
Interview Experience
5 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 40%
Negative 60%
Interview Process
1
Application Review
2
Recruiter Screen
3
Programming Assessment
4
Hiring Manager Interview
5
Panel/Superday Interviews
6
Final Decision
Common Questions
Technical Knowledge
Case Study
Behavioral/STAR
Past Experience
Culture Fit
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