Jobs

Chinese Proficient (Cantonese & Mandarin) KYC Operations Analyst
KUALA LUMPUR, Wilayah Persekutuan Kuala Lumpur, Malaysia
·
On-site
·
Full-time
·
1mo ago
Benefits & Perks
•Healthcare
•Mental Health
•Learning Budget
•Flexible Hours
•Healthcare
•Mental Health
•Learning
•Flexible Hours
Required Skills
Cantonese
Mandarin
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Officer, Chinese Proficient (Cantonese & Mandarin) KYC Operations Analyst Hybrid
(Internal Job Title: KYC Operations Analyst 1 – C09) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
- Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
- Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
- Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
- Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
- Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
- Maintain BSU tool
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Bachelor’s/University degree
- Cantonese & Mandarin language proficiency is required
- 1-2 years related experience preferred
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#hybrid #
Job Family Group:
- Operations
- Services
Job Family:
Business KYC
Time Type:
Full time
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review *Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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About Citigroup

Citigroup
PublicCitigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.
10,001+
Employees
New York City
Headquarters
Reviews
3.3
4 reviews
Work Life Balance
3.0
Compensation
3.2
Culture
2.8
Career
2.5
Management
2.7
35%
Recommend to a Friend
Pros
Compensation increases for investment banking roles
Legitimate investment banking employer
Internship opportunities available
Cons
Unclear career progression paths
Limited meaningful experience in internships
Compensation raises lower than competitors
Salary Ranges
28 data points
Senior/L5
Senior/L5 · Cash & Trade Processing Senior Group Manager
2 reports
$224,732
total / year
Base
$195,245
Stock
-
Bonus
-
$218,500
$230,564
Interview Experience
5 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Experience
Positive 0%
Neutral 40%
Negative 60%
Interview Process
1
Application Review
2
Recruiter Screen
3
Programming Assessment
4
Hiring Manager Interview
5
Panel/Superday Interviews
6
Final Decision
Common Questions
Technical Knowledge
Case Study
Behavioral/STAR
Past Experience
Culture Fit
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