The Human Resources (HR) Delivery Partner is responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. Act as Subject Matter Expert/ Generalist to senior stakeholders and /or other team members Deliver HR services, processes and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency Responsible for HR delivery and implementation across the employee lifecycle Partner with Human Resource Advisors (HRAs) and Centres of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions Ensure escalated client/employee issues beside the BAU activities and processes are resolved with urgency, completed, monitored, controlled, coordinated and employment policies and practices are interpreted consistently Work closely with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability, meet project needs, work on BAU process reviews and improvements Ensure KPIs and SLAs are met throughout daily BAU. Bachelor's degree/University degree or equivalent experience 5-8 years of relevant experience Knowledge of applicable Employment laws and regulations Working knowledge of industry standards and practices Proficient in Microsoft Office and Workday Proficiency in metrics and reporting Ability to work in fast paced environment, to fast adjust to changes, take ownership and being proactive. Clear and concise written and verbal English communication at high level Strong reporting, problem-solving and negotiation skills. Then apply to discover the true extent of your capabilities. LI-BV1 ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. ------------------------------------------------------ This job opening is for an existing job vacancy. ------------------------------------------------------