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Business Relationship Manager, Brooklyn West, Assistant Vice President

Citigroup

Business Relationship Manager, Brooklyn West, Assistant Vice President

Citigroup

BROOKLYN, New York, United States of America

·

On-site

·

Full-time

·

3w ago

Lead as the subject matter expert across a broad sales Area of assigned branches, which comprise of branch stakeholders and other Area partners (e.g. Wealth Management, Mortgage) Partner with cross retail segment Area peers spanning Wealth Management, Consumer and Mortgage and initiate collaboration to optimize relationships to execute sales plan Accountable to scorecard metrics and KPI's as defined by Senior Management Support the development of small business knowledge and skills to assigned branch Area team through execution of joint sales activities, ongoing training, and identifying referral opportunities Call on your assigned book of high valued clients, to deepen the relationship and retain their business, while owning, responding to, and proactively uncovering future needs, roadblocks, or risks for the business to achieve their goals Educate and introduce clients to the appropriate products and services that fit their needs and grow both the balance and revenue of your portfolio Manage credit requests up to $250K, and work closely with Sr. Business Bankers on lending relationships over $250K Develop and execute an integrated and comprehensive sales plan to achieve scorecard results, drive acquisition of new to bank clients and target industry/sectors maximizing the highest potential across designated territory Adhere to sales management routines, sales practices and protocols for Business Banking to ensure compliance with all policies and procedures. Proactively manage portfolio of assigned high value clients. Expand business banking customer relationships by identifying needs and maximizing opportunities while ensuring customer satisfaction and retention. Foster teamwork and Business Banking knowledge in all assigned branches to ensure a positive customer experience. Be accountable to client service scores. Collaborate with Consumer and Wealth business partners to deepen client relationships. Work closely with the credit/risk team and Branches to facilitate loan closings, including pipeline management, loan escalations / appeals and advocacy, application quality and pricing issues. Strictly adhere to internal control policies such as the account opening and credit protocols of accurate collection, completion and updating of all required documentation. 5-8 years of experience, preferably 2-5 years banking experience or 2-3 years in Business Banking Exceptional consulting skills; ability to probe, listen, clarify and present information to advance sales transactions, deepen relationships Demonstrate analytical skills and ability to assimilate complex financial and company operating information Professional presentation skills Strong working knowledge of credit structuring and processing; credit trained preferred Highly effective communication and influence skills Customer oriented and responsive Superior organizational skills Excellent business development skills Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Feb 20, 2026 ------------------------------------------------------

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About Citigroup

Citigroup

Citigroup

Public

Citigroup Inc. or Citi is an American multinational investment bank and financial services company based in New York City. The company was formed in 1998 by the merger of Citicorp, the bank holding company for Citibank, and Travelers; Travelers was spun off from the company in 2002.

10,001+

Employees

New York City

Headquarters

Reviews

3.3

4 reviews

Work Life Balance

3.0

Compensation

3.2

Culture

2.8

Career

2.5

Management

2.7

35%

Recommend to a Friend

Pros

Compensation increases for investment banking roles

Legitimate investment banking employer

Internship opportunities available

Cons

Unclear career progression paths

Limited meaningful experience in internships

Compensation raises lower than competitors

Salary Ranges

28 data points

Senior/L5

Senior/L5 · Cash & Trade Processing Senior Group Manager

2 reports

$224,732

total / year

Base

$195,245

Stock

-

Bonus

-

$218,500

$230,564

Interview Experience

5 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 40%

Negative 60%

Interview Process

1

Application Review

2

Recruiter Screen

3

Programming Assessment

4

Hiring Manager Interview

5

Panel/Superday Interviews

6

Final Decision

Common Questions

Technical Knowledge

Case Study

Behavioral/STAR

Past Experience

Culture Fit