Provide a proactive service role to our clients and a supporting role to the FX PB Client Executive team in the daily processing, monitoring and reconciliation of all FX transactions for FX PB clients globally. Participate in the reduction of erroneous errors Supporting and testing of system upgrades and provide solutions for tech related issues Develop an in depth knowledge of the products, markets and processes being supported Client service experience essential Middle Office or Operations background Exposure to FX products / solutions as well as other product areas of the Bank Work experience in the Financial Services Industry is a benefit. Displays a well-developed ability to schedule work and understand relative priorities. Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner. Excellent communication skills - both written and verbal Good Microsoft skills including Excel, Word, PowerPoint and Outlook Computer literate and ability to grasp several in house systems quickly. Numerate Demonstrates sound judgement and professionalism in decision making/problem solving, escalating to supervisor as appropriate GCE “A” Level standard or equivalent Industry exams e.g. IAQ module exams or equiv. Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience. Communication Good problem solving, and ability to think clearly and concisely in challenging situations Attention to Detail Risk Awareness ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------