Meet The Team

Cisco Thousand Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

Thousand Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Your Impact

We are looking for an exceptional Channel Sales Engineer to join our team of super heroes. You will have the opportunity to be the partner interface of an exciting new technology.

Responsibilities:

• Support the technical sales process

• Assist channel sales in prospecting to help uncover opportunities

• Demonstrate solution to showcase capabilities and use-cases

• Build and maintain a technical and trusted advisor relationship with partners. Support partners during solution trials.

• Scope and architect solution deployments

• Present to partner leadership and key decision makers

• Participate as a member of the Solutions Engineering teams, and weekly team meetings/ quarterly business reviews

• Present technical topics and successful wins: help establish and enhance demonstration material showcasing the solution Share technical challenges, ways to overcome and interact with teams to ask questions, share experiences, and exchange ideas

• Research technical topics impacting the industry to grow as an industry leader

• Support trade shows, networking events including Thousand Eyes Connect events

• Contribute to blog and social media posts

• Suggest and contribute to white-papers and case-studies

• Interface with Marketing, Product Management and Engineering

• Participate, drive and provide feedback, solutions and enhancements on internal and external solution beta programs, from hands-on use and customer interaction

• Coordinate with Customer Success in providing post-sales support (training, deployment, etc.) Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success

Minimum Qualifications

• 3+ years of either Partner Presales experience, or as a Presales at a system integrator company

• Excellent presentation, communication, and problem-solving skills

• Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)

• Experience with application and network performance analysis solutions

• Experience with scripting languages (e.g., Python, Perl, Javascript)

• Fluency in German and English

Desired Qualifications

• Knowledge of application and network infrastructures

• Experience with packet analysis of network and application protocols

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.