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Pharmacy Technician - Express Scripts - Remote - Memphis TN

Cigna

Pharmacy Technician - Express Scripts - Remote - Memphis TN

Cigna

Memphis, TN

·

On-site

·

Full-time

·

5d ago

Are you a licensed and certified Pharmacy Technician who’s passionate about helping people and interested in working from home? Join Express Scripts, a division of Evernorth Health Services and part of The Cigna Group, where we’re transforming health care to be more affordable, personalized, and focused on the whole person.

About the Role

As a Pharmacy Technician, you’ll support patients and providers by managing prescription intake and clarification. This role is phone- and computer-based, working closely with doctors’ offices and patients to ensure prescriptions are accurate and processed efficiently. Our facilities are closed to the public, providing a secure and focused work environment.

Training Period:

📅 April 13, 2026 – May 22, 2026
🕗 8:00 a.m. – 4:30 p.m. CST | Monday–Friday

Post-Training Schedule:🕘 9:30 a.m. – 6:00 p.m. CST | Monday–Friday

Key Responsibilities:

  • Answer inbound calls from physician offices

  • Take and document verbal prescriptions

  • Accurately enter prescription data into pharmacy systems

  • Respond to physician and patient inquiries

  • Clarify prescription details (dosage, quantity, directions)

  • Manage multiple tasks while maintaining a high level of accuracy and attention to detail

Position Requirements

  • Work Location: Work-from-home position; must reside within75 miles of Memphis, TN.Mississippi and Arkansas residents must work onsite

  • High School Diploma or GED required

  • Active Pharmacy Technician certification (PTCB or NHA)

  • Active Tennessee Pharmacy Technician License

  • Minimum 1 year of experience as a Certified Pharmacy Technician preferred

  • Reliable wired internet connection (minimum 10 Mbps)

  • Strong computer skills, including Microsoft Office, internet, and email use

  • Previous call center experience preferred

  • Dedicated, quiet home workspace

  • Excellent verbal and written communication skills

  • Basic math proficiency

Note: A wired Ethernet connection is required. Mobile hotspots or wireless-only connections are not permitted. You may need to purchase an Ethernet cable depending on your setup.

What You’ll Love About Working at Cigna

  • Inclusive, supportive culture—bring your whole self to work

  • Medical, Dental & Vision coverage starting Day 1

  • 18 days of Paid Time Off plus8 paid holidays

  • Employer contributions to HRA and HSA accounts

  • 401(k) with company match

  • Tuition assistance to support your career growth

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services:

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: See Yourself@cigna.com for support. Do not email See Yourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Cigna

Cigna

Public

The Cigna Group is an American multinational for-profit managed healthcare and insurance company based in Bloomfield, Connecticut.

10,001+

Employees

Bloomfield

Headquarters

Reviews

3.0

9 reviews

Work Life Balance

3.8

Compensation

2.5

Culture

2.8

Career

2.2

Management

2.0

35%

Recommend to a Friend

Pros

Remote work flexibility and work from home options

Good work-life balance

Great people and teamwork

Cons

Poor management and micro-controlling leadership

Frequent layoffs and job instability

Limited career advancement opportunities

Salary Ranges

18 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$74,750

total / year

Base

$29,900

Stock

$37,375

Bonus

$7,475

$52,325

$97,175

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Team Member Interviews

5

Panel/Multiple Interviews

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit