Epic Analyst

We’re looking for an Epic Analyst who is eager to grow, learn, and make an impact. In this role, you’ll help build and improve applications that support meaningful work every day. You’ll work alongside experienced developers, gain hands‑on experience across the development lifecycle, and grow your skills in a supportive environment that values curiosity, teamwork, and steady progress. If you enjoy solving problems and want to deepen your technical expertise, this is a place where you can thrive.

Responsibilities

• Contribute to the design, enhancement, and maintenance of application solutions that meet defined business needs.
• Modify and support moderately complex application programs using detailed specifications and established standards.
• Help ensure applications are reliable and easy to use by participating in coding, testing, debugging, and documentation.
• Support systems analysis activities by gathering information, identifying issues, and helping define practical solutions.
• Apply standard development techniques to deliver consistent, high‑quality results while continuing to build technical depth.
• Assist with research and fact‑finding to support application improvements and database maintenance efforts.
• Collaborate with team members to implement updates and resolve routine application issues efficiently.
• Provide thoughtful input and initial analysis reports for review by senior team members.
• Offer guidance and day‑to‑day support to junior team members as your skills and confidence grow.

Qualifications Required Qualifications

• Minimum 2 years of experience in Epic software support, or a related technical role.
• Hands‑on experience coding, testing, debugging, and maintaining applications in a professional environment.
• Basic understanding of application development concepts, systems analysis, and structured problem solving.
• Ability to follow defined processes while learning how to select the right techniques with guidance.
• Strong communication skills and a collaborative mindset.

Preferred Qualifications

• Experience supporting or working with enterprise applications or databases.
• Exposure to healthcare, insurance, or other regulated environments.
• Familiarity with software documentation and reporting practices.
• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred, not required).
• Interest in mentoring or informally supporting newer team members.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: See Yourselfcigna.com for support. Do not email See Yourselfcigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.