As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment. Position requires 50% travel.

Responsibilities:

• Serve as the organization’s expert on specialty pharmacy, accreditation standards, and compliance best practices.
• Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support.
• Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes.
• Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration.
• Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams.
• Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals.

Required Qualifications:

• Minimum 8 years of progressive leadership experience in infusion operations.
• Expertise in accreditation standards, patient access workflows, and revenue cycle management.
• Strong understanding of 340B program requirements and optimization strategies.
• Exceptional communication skills with proven ability to influence leaders and clients.
• Position requires 50% travel.

Preferred Qualifications:

• Bachelor’s degree.
• Advanced degree (MBA, MHA, PharmD) preferred.
• Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 124,800 - 208,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: See Yourselfcigna.com for support. Do not email See Yourselfcigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.