Critical Tasks and Expected Contributions/Results:

Assist UWs on tasks such as:

• Manage the UW team mailbox, and allocation of quotes among underwriters

• Assess the risk of Micro SME quotes

• Prepare Table of Benefits for renewals and new business inceptions for corporate and SME

• Perform legal check on new quote census.

• Screen SME and corporate groups before allocation.

• Generate reports from system and do the needful formatting

• Liaise with sales team to manage expectations on quote TATs

• Participate in problem solving activities to define problems, identify root causes, suggest solutions for continuous improvements of processes and procedures to work more efficiently and effectively

• Utilize and adhere to internal guidelines and procedures to ensure that all assigned work is processed in timely manner and meet compliant standards

• Support underwriters in other tasks, as needed

Key Challenges/Anticipated Changes in Environment:

• Operating ambiguity effectively, even when things are not certain or the way forward is not clear.

• Manoeuvring comfortably through complex policy, process, and people-related organizational dynamics.

Developmental Value of Position:

The candidate will have a complete training schedule including but not limited to the below:

• Underwriting function

• Health Insurance regulations

• Understanding of health insurance market and competitors’ landscape

• Cigna products and benefits

• Underwriting concepts: Premium, claims, Loss Ratio, IBNR, Outstanding, Trend etc.

• UW Tools & Portals

Experience/Knowledge, Education and Other Requirements:

• Bachelor’s degree majoring in Finance, Actuarial, Mathematics/ Applied Mathematics, Economics, Statistics or similar

• Proficiency in Microsoft Excel, Word, PowerPoint and Outlook is a must

• Knowledge of insurance industry and/or medical condition assessment will be viewed favourably

Personal Competencies Required:

• Attention to details

• High level of numeracy & accuracy

• Strong analytical skills

• Ability to take ownership and time management

• Able to manage stakeholder expectations

• Good interpersonal skills

• Good organizational skills

• Adaptable

• Self-motivated, responsible and holds self and others accountable to meet commitments

• Operating effectively, even when things are not certain or the way forward is not clear

• Resourceful and independent

The Management Associate role is a 2-year contract position, with the opportunity to transition into a permanent role upon successful completion of the 2-year contract.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.