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Operating Effectiveness Analyst

Cigna

Operating Effectiveness Analyst

Cigna

Bengaluru, India

·

On-site

·

Full-time

·

2w ago

Required Skills

Lean Six Sigma

Statistical analysis

Process improvement

HIPAA compliance

Excel

Business intelligence

Required Skills and Qualifications:

  • Bachelor’s degree in Engineering, Healthcare Administration, Statistics, or related field; Master’s preferred.
  • Certified Lean Six Sigma Black Belt (ASQ/IASSC or equivalent); COPC/ISO knowledge a plus.
  • 4 years total experience with 3 years in healthcare BPO/RCM/payer/provider processes.
  • Proven track record delivering multiple high-impact projects with quantified benefits in a high-volume
    operations environment.
  • Strong knowledge of HIPAA, PHI handling protocols; exposure to payer policies and US healthcare revenue
    cycle preferred.
  • Proficiency with statistical tools (Minitab/R/Python—analysis), BI (Power BI/Tableau), and Excel at advanced
    level

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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About Cigna

Cigna

Cigna

Public

The Cigna Group is an American multinational for-profit managed healthcare and insurance company based in Bloomfield, Connecticut.

10,001+

Employees

Bloomfield

Headquarters

Reviews

3.0

9 reviews

Work Life Balance

3.8

Compensation

2.5

Culture

2.8

Career

2.2

Management

2.0

35%

Recommend to a Friend

Pros

Remote work flexibility and work from home options

Good work-life balance

Great people and teamwork

Cons

Poor management and micro-controlling leadership

Frequent layoffs and job instability

Limited career advancement opportunities

Salary Ranges

18 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$74,750

total / year

Base

$29,900

Stock

$37,375

Bonus

$7,475

$52,325

$97,175

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Team Member Interviews

5

Panel/Multiple Interviews

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit