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Pharmacy Technician Representative - Express Scripts

Cigna

Pharmacy Technician Representative - Express Scripts

Cigna

St. Louis, MO

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

PTO

Learning Budget

Healthcare

401k

Unlimited Pto

Learning

Required Skills

Attention to detail

Organization

Time management

Communication

Computer skills

As a Pharmacy Technician, you’ll help our 95+ million members make the most of our benefit offerings. In this role, you’ll set our customers at ease by helping answer their questions and providing solutions to their problems. Above all, you’ll make a real impact on the lives of others, day in and day out.

**Location:**4600 North Hanley, St. Louis, MO 63134 –Onsite position

Work Schedule currently available:

  • Sunday, Monday, Thursday, Friday from 5 AM to 3:30 PM

What you will do:

  • Select and retrieve appropriate quantities of medication and prepare the labels that correspond.

  • Works as part of a team in resolving requests in Pull Department, Pull Rx, Letter processing, and Controls exception across ESI as needed. Pull Department responsibilities require walking, standing, and repetitive up and down lifting of boxes weighing 35lb and repetitive pulling of prescriptions 95% of the work time.

  • Pull Rx responsibilities will include pull, copy, fax, and processing. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing.

  • Adhere to strict HIPAA regulation especially when communicating to others outside of Express Scripts. All team members will be expected to work as per Policies and Procedures (P &P) and Work Instructions with onsite or offsite departments, internal or external to the company as directed. The weights listed in Essential Functions will vary as size and needs of the department change.

  • All team members are expected to work with Supervisors and Management to cross-train and develop proficiency across all functional areas of the job.

  • Process letter requests by manual or automated databases, typing customer service notes in system, pulling Rx, and processing member correspondence.

  • Pull requests, rescan, and work with RPh to obtain appropriate documentation to resolve request.

  • Controls work includes data input / validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with RPh and Pharmacy per work instructions, P&P, management direction, or any national or state regulations.

  • Participate in Lean and Continuous Improvement efforts internal and external to the department.

  • Perform all QA tasks as identified.

  • Complete and process data for reporting needs.

  • Prepare and organize work for storage both on and offsite.

What you will need:

  • HS Diploma or GED required.

  • Valid MO Pharmacy technician license registration required.

  • Minimum of 1 year of relevant experience as a Pharmacy Technician.

  • Certified Pharmacy Technician or NHA preferred.

  • Strong computer skills Word and Excel.

  • Self-motivator with strong organizational skills, attention to detail, and exceptional time management skills.

  • Effective written and oral communication skills.

What we Offer:

  • Health coverage effective day 1 (including medical, dental, vision).

  • 401(k) plan with company match.

  • Holiday Pay and Paid Time Off.

  • Education/Certification Program (Grow to Thrive).

  • Career Growth and Advancement opportunities.

  • May be eligible for sign-on bonus

Physical Requirements:

  • Stand for lengthy periods

  • Lift up to 50 lbs. occasionally and 20 lbs. frequently

  • Perform repetitive motion with fingers, hands, and arms

  • Work may be in confined areas close to machinery

  • Work may be performed in an environment with varying levels of noise

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services:

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: See Yourself@cigna.com for support. Do not email See Yourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Cigna

Cigna

Public

The Cigna Group is an American multinational for-profit managed healthcare and insurance company based in Bloomfield, Connecticut.

10,001+

Employees

Bloomfield

Headquarters

Reviews

3.0

9 reviews

Work Life Balance

3.8

Compensation

2.5

Culture

2.8

Career

2.2

Management

2.0

35%

Recommend to a Friend

Pros

Remote work flexibility and work from home options

Good work-life balance

Great people and teamwork

Cons

Poor management and micro-controlling leadership

Frequent layoffs and job instability

Limited career advancement opportunities

Salary Ranges

18 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$74,750

total / year

Base

$29,900

Stock

$37,375

Bonus

$7,475

$52,325

$97,175

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Team Member Interviews

5

Panel/Multiple Interviews

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit