Data Measurement & Analytics – Senior Analyst

About Enterprise Print & Distribution:

Enterprise Print & Distribution is a collaborative, mission-driven division built on a strong culture of teamwork, accountability, and continuous improvement. We believe in progress over perfection, moving forward with intention, learning from every challenge, and always raising the bar on quality. Our teams show up for one another and for our business partners, clients, and members with a shared commitment to service excellence. Whether we’re executing critical communications, safeguarding accuracy, or enhancing operational workflows, we take pride in delivering reliable, high-quality results that strengthen trust across the enterprise.

About the Role:

The Data Measurement & Analytics Senior Analyst is responsible for executing analytical tasks, building, and maintaining reporting, and ensuring measurement accuracy across platforms and operational datasets. In this role, you will operate with independence, sound judgment, and strong analytical capability to validate data integrity, identify trends, and support operational and business decision‑making.

Examples of Deliverables:

• Accurate and timely reporting packages and dashboards
• Data quality checks and measurement accuracy audits
• Documentation supporting metric repeatability and reporting controls

What You’ll Do:

• Analyze datasets and build reporting dashboards
• Validate data accuracy and apply foundational measurement techniques
• Recommend measurable process improvements
• Ensure adherence to documentation and reporting standards
• Support testing readiness and coordinate with testing teams
• Provide insights to issue‑resolution teams

What You Need to Do the Job:

Education

• Bachelor’s degree required
• 3–5 years relevant experience

Technical & Analytical Skills

• Ability to perform complex data analysis using statistical methods, segmentation, benchmarking, variance analysis, cohort comparisons, diagnostic analysis, and root-cause evaluations. ‑cause evaluations.
• Expertise with advanced Excel functions (Power Query, Power Pivot, nested formulas, array functions, LOOKUP functions, logical constructs, data modeling, automation through macros).
• Ability to build dynamic, user‑friendly models and troubleshoot formulas or data integrity issues.
• Ability to write efficient queries (CTEs, window functions, joins, aggregations) to extract, transform, and validate data from relational databases.
• Strong capability in validating measurement rules, identifying anomalies, performing reconciliation checks, building audit scripts, and ensuring consistent metric definitions across platforms.
• Familiarity with operational performance metrics, service-level indicators, error rate measurement, production throughput, and quality monitoring frameworks.‑level indicators, error‑rate measurement, production throughput, and quality monitoring frameworks.
• Skilled in producing clear, repeatable documentation that captures metric definitions, data sources, calculation logic, and assumptions.

Operational & Execution Capabilities

• Demonstrated ability to work autonomously, manage open-ended assignments, and independently identify the most effective analytical or operational approach.
• Strong commitment to accuracy, precision, and control.
• Skilled at implementing structured checks, peer reviews, and validation steps to ensure all deliverables meet enterprise standards and withstand audit or leadership review.
• Familiarity with operational processes, production cycles, service level expectations, and quality checkpoints. Able to translate analytical findings into operational implications, level expectations, and quality checkpoints. Able to translate analytical findings into operational implications‑level expectations, and quality checkpoints. Able to translate analytical findings into operational implications
• Strong history of delivering work on time, maintaining commitments, and following through on analysis, documentation, and issue resolution until closure.
• Operate with discipline and professionalism in fast-moving operational environments.

Communication & Collaboration

• Strong written and verbal communication skills to document findings clearly, escalate risks, and present audit outcomes.
• Ability to collaborate cross functionally with various stakeholders to ensure reporting and analysis is accurate
• Ability to provide peer training, mentorship, and coaching, supporting the development of junior team members.
• Strong collaboration skills that foster trust, encourage open dialogue, and enhance the quality and accuracy of shared deliverables.

Leadership & Professional Skills

• Demonstrated independence, sound judgment, and decision making, especially when navigating ambiguous audit scenarios.
• Ability to manage complex workloads, prioritize effectively, and deliver high-quality work under compressed timelines.
• Strong organizational skills with consistent attention to detail and accuracy.
• Continuous learning mindset, with openness to feedback, evolving processes, and gradual skill growth across campaign and operational tools.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.