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Cigna Customer Advisor (電話推廣主任 Telemarketing Representative)

Cigna

Cigna Customer Advisor (電話推廣主任 Telemarketing Representative)

Cigna

HKGN 348 Kwun Tong Road

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Healthcare

Dental coverage

Flexible Hours

Healthcare

Flexible Hours

Required Skills

Telephone communication

Customer service

Insurance knowledge

Cigna Customer Advisor Job Responsibilities:

  • Handle incoming promotion hotline for customer enquiries

  • Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)

  • Provide professional insurance advice to customers and understand customer needs

  • Achieve individual and team target

  • Handle ad-hoc project

Job Requirements:

  • Holding valid IIQE papers 1,2

  • At least 1-year call centre or insurance selling experience

  • Excellent telephone manner, communication skills and servicing skills

  • Self-motivated, aggressive with a positive mind

  • Native in Cantonese

  • Insurance agents and financial advisors are welcome

Compensation & Benefits:

  • Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)

  • Performance / Special Incentive

  • Incentive trip

  • 5 days’ work per week (37.5 hours per week)

  • Comprehensive medical and dental coverage

  • 12 days Annual Leave Birthday Leave

  • Structured on-the-job training

電話推廣主任工作職責:

  • 處理投保熱線客戶查詢

  • 通過電話向客戶推銷保險產品/促銷計劃(不需要cold call)

  • 向客戶提供專業的保險建議,並了解客戶的需求

  • 實現個人和團隊目標

  • 處理臨時項目

要求:

  • 持有有效的保險牌照1,2

  • 至少1年call centre或保險銷售經驗

  • 優秀的電話應對技巧,溝通技巧和良好的服務質素

  • 自我激勵,積極上進和正面的思維

  • 流利廣東話

  • 歡迎保險代理人和財務顧問申請

薪酬和福利:

  • 良好的薪酬待遇及豐厚佣金計劃 (平均月入可達30,000港元或以上)

  • 特別獎勵

  • 獎勵旅行

  • 每週工作5天(每週工作時間37.5)

  • 完善醫療及牙科保障

  • 12日以上有薪年假 生日假

  • 完善在職培訓

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

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About Cigna

Cigna

Cigna

Public

The Cigna Group is an American multinational for-profit managed healthcare and insurance company based in Bloomfield, Connecticut.

10,001+

Employees

Bloomfield

Headquarters

Reviews

3.0

9 reviews

Work Life Balance

3.8

Compensation

2.5

Culture

2.8

Career

2.2

Management

2.0

35%

Recommend to a Friend

Pros

Remote work flexibility and work from home options

Good work-life balance

Great people and teamwork

Cons

Poor management and micro-controlling leadership

Frequent layoffs and job instability

Limited career advancement opportunities

Salary Ranges

18 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$74,750

total / year

Base

$29,900

Stock

$37,375

Bonus

$7,475

$52,325

$97,175

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Team Member Interviews

5

Panel/Multiple Interviews

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit