About the Role

The GHB Producer Relations & Americas Sales East Director role is a senior commercial leadership role that will have management responsibility for the Americas Sales East and assume accountability for GHB Producer Relations, with oversight and governance across GHB to ensure we optimize the function and continue to share best practices. This role leads multiple disciplines spanning Direct Sales and Broker Relations, with accountability for expanding market presence, strengthening broker partnerships, and delivering solutions to multinational employers, global mobility programs, and internationally mobile populations as well supporting growth in Cigna's unique global segments & verticals.

This position plays a critical role in shaping go-to-market strategy, building high-impact broker and client relationships, and ensuring scalable sales processes in a complex, multi-country environment. The role operates with significant autonomy and makes decisions that influence long-term growth, distribution strategy, and customer outcomes. The position is eligible for Sales Incentive Compensation (IC).

The role is accountable for achieving sales objectives for a defined geographic territory and sales plan with key responsibilities including:

Sales Leadership & Market Growth

• Lead and oversee multiple disciplines within Direct Sales focused on expatriate health insurance, global medical plans, and related international benefits through Cigna's defined segments & verticals.

• Develop and execute sales strategies that drive profitable growth across multinational employers, global mobility programs, and international organizations

• Manage, coach, and develop new business sales managers and teams to deliver consistent performance across regions and client segments

• Ensure sales tools, systems, and processes support complex global sales cycles, underwriting coordination, and client onboarding

• Monitor pipeline performance, conversion metrics, and regional results to ensure achievement of revenue and growth targets

Broker Relations & Distribution Strategy

• Build, maintain, and expand strategic relationships with global, regional, and local insurance brokers and consultants specializing in expatriate and international health benefits

• Design and implement broker strategies that support sales growth across international markets and mobility corridors

• Drive & maintain oversight and governance across our GHB markets.

• Develop innovative engagement programs, education initiatives, and value propositions to strengthen broker loyalty and advocacy

• Partner closely with brokers to grow revenue while ensuring strong service delivery and long-term relationship retention

• Identify early warning signs of broker or account risk and implement proactive strategies to improve satisfaction and renewal outcomes

Strategic Leadership & Decision-Making

• Contribute to setting short- and long-term commercial strategy across sales and distribution for expatriate health insurance solutions

• Lead development and implementation of key programs, processes, and operating models that support scalable international growth

• Make informed decisions—often in complex, regulated, or ambiguous environments—that have lasting impact across the organization

• Collaborate with internal stakeholders including underwriting, operations, medical networks, compliance, and product teams to ensure market-aligned solutions

What We’re Looking For

• Proven senior leadership experience in expatriate health insurance, international private medical insurance (IPMI), global benefits, or international employee benefits

• Strong track record of driving revenue through both direct sales and broker-led distribution models

• Deep understanding of broker ecosystems, multinational employer needs, and global mobility dynamics

• Experience operating in multi-country, regulated environments with complex stakeholder groups

• Strategic thinker with the ability to execute effectively and make decisions with long-term impact

• Excellent relationship-building, negotiation, and executive-level communication skills

Why Join Us

• Opportunity to lead and shape a critical growth function within the global expatriate health insurance market

• High-visibility role with influence across sales, distribution, and strategic partnerships

• Competitive compensation package, including Sales Incentive Compensation (IC)

• Dynamic, international environment supporting globally mobile clients and populations

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Cigna Healthcare:

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: See Yourself@cigna.com for support. Do not email See Yourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.