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Client Relationship Specialist - Red Bank, NJ

Charles Schwab

Client Relationship Specialist - Red Bank, NJ

Charles Schwab

Tinton Falls, NJ

·

On-site

·

Full-time

·

2w ago

Compensation

$45,760 - $85,280

Benefits & Perks

401(k)

Equity

Unlimited PTO

Parental Leave

Learning Budget

Sabbatical

401k

Equity

Unlimited Pto

Parental Leave

Learning

Sabbatical

Required Skills

Customer Service

Pay range: USD $21.59 - $41.25 / Hour
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you.

What you have Required Qualifications:

  • 1+ years of Client/Customer Service experience

Preferred Qualifications:

  • Previous experience in Financial Services/Wealth Management and/or closely related industry.
  • While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses
  • Ability to handle client needs with tact and diplomacy
  • Outstanding written and oral communication skills
  • Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously
  • Ability to build and maintain good cross-enterprise working relationships
  • Basic understanding of brokerage regulations and rules that govern client accounts
  • May be asked to become a Notary

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact.

We offer a competitive benefits package that takes care of the whole you - both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance

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About Charles Schwab

Charles Schwab

Charles Schwab Corporation is a major American multinational financial services company that provides brokerage, banking, and financial advisory services to individual and institutional clients.

10,001+

Employees

Westlake

Headquarters

Reviews

3.6

2 reviews

Work Life Balance

3.0

Compensation

4.0

Culture

2.0

Career

1.5

Management

1.5

25%

Recommend to a Friend

Pros

Competitive wage

Strong benefits

Transparent interview process

Cons

Discrimination issues

Retaliation against employees

Wrongful termination

Salary Ranges

4 data points

L2

L3

L4

L5

L6

L2 · Customer Service L2

0 reports

$46,422

total / year

Base

$18,569

Stock

$23,211

Bonus

$4,642

$32,495

$60,349

Interview Experience

7 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

28%

Experience

Positive 14%

Neutral 58%

Negative 28%

Interview Process

1

Phone Screen

2

Interview

3

Background Check

Common Questions

Phone Interview

Recruiter Screening

Technical Assessment