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Boutique Supervisor

Chanel

Boutique Supervisor

Chanel

Hangzhou

·

On-site

·

Full-time

·

1w ago

Required Skills

Customer service

Team leadership

Sales management

Visual merchandising

Communication

Problem-solving

香奈儿正在寻找对奢侈品零售行业满腔热忱的腕表与高级珠宝店铺主管。作为腕表与高级珠宝店铺主管,您将确保店铺高效日常运营,支持店铺管理团队,一同带领店铺团队成员为顾客提供无与伦比的服务体验。

通过敏锐的商业嗅觉,腕表与高级珠宝店铺主管将负责店内基本事务管理,并确保日常运营合规高效。

借助您的独特经历,在香奈儿您将致力于

  • 评估店铺团队顾客服务水平,及时给予反馈意见并进行培训;

  • 跟进客户满意度反馈,从而为客户提供无与伦比的服务体验;

  • 跟进销售、服务、货品转移以及库存调整等方面的运营流程;

  • 结合采购规划,带领腕表与高级珠宝店铺团队完成公司制定的目标。

赋予您无限的可能,在香奈儿您将收获到

  • 合理为店铺团队成员分工,并为零售顾问指定服务区域的能力;

  • 监督橱窗及店内商品陈列是否呈现品牌特色及当季概念的机会;

  • 准确理解顾客需求、带领团队提供高水平售后服务的领导能力;

  • 协助分析市场情况、参与制定并执行店铺运营规划的机会;

  • 及时向店铺管理层反馈店铺运营情况及时尚潮流趋势的能力。

我们希望您

  • 对顾客需求拥有充分了解,对店铺团队表现有极致追求;

  • 能够灵活处理问题,抗压能力较强,自我驱动能力优秀;

  • 在日常工作中向顾客及团队传达品牌形象、价值及文化;

  • 协助零售管理部门与店铺零售顾问之间的高效交流沟通;

  • 热爱奢侈品零售行业,对时尚业较为了解,审美能力强。

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About Chanel

Chanel

Chanel

Public

French luxury fashion house known for haute couture, ready-to-wear clothing, handbags, perfumes, and cosmetics. Founded by Gabrielle 'Coco' Chanel, the company is recognized for timeless designs including the Chanel suit and Chanel No. 5 perfume.

10,001+

Employees

Paris

Headquarters

Reviews

3.3

9 reviews

Work Life Balance

2.5

Compensation

2.8

Culture

2.3

Career

2.7

Management

2.2

35%

Recommend to a Friend

Pros

Good discounts and perks

Prestige of working for luxury fashion brand

Quality training and learning opportunities

Cons

Poor management and leadership

Low pay and compensation issues

Toxic workplace culture and drama

Salary Ranges

56 data points

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

VP

L2 · Financial Analyst L2

0 reports

$108,449

total / year

Base

$43,380

Stock

$54,225

Bonus

$10,845

$75,914

$140,984

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

50%

Experience

Positive 50%

Neutral 0%

Negative 50%

Interview Process

1

First Interview

2

Second Interview

3

Design Task

4

Week-long Trial