About the role

As a Retail Administrator, you will provide essential clerical and administrative support to ensure smooth boutique operations. This role acts as a key liaison between the boutique, retail office, and external partners, supporting daily activities, manpower arrangements, and resource replenishment.

What Impact You Can Create at Chanel

• Ensure seamless boutique operations by following Standard Operating Procedures and supporting ad hoc activities.

• Maintain accurate records for boutique expenditures, staff attendance, leave applications, and overtime.

• Coordinate onboarding and staff transfers, ensuring a positive experience for team members.

• Support boutique management with timely reporting and effective communication between stakeholders.

• Uphold Chanel’s standards by managing workplace maintenance and resource replenishment.

You Are Energized By

• Working in a dynamic retail environment where attention to detail and organization make a real difference.

• Collaborating with diverse teams and stakeholders to deliver operational excellence.

• Taking ownership of administrative processes and finding innovative ways to improve efficiency.

• Contributing to a luxury brand experience through behind-the-scenes support.

What You Will Bring

• Strong communication, organizational, and interpersonal skills.

• A positive, patient, and detail-oriented mindset with curiosity and willingness to learn.

• Ability to work collaboratively as a team player.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Fluency in English and Cantonese, with professional judgment and conduct.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.