CHANEL continuously evolves in its search for perfection. In a demanding and constantly changing context, the Fashion Retail Coordinator acts as a major support to the Fashion Retail planning and coordination.

Combining strong organizational skills with a good team spirit and an immaculate attention to detail, he/she is contributing to the results of the Fashion Retail by his/her proper planning, follow up and leadership. Responsible and proactive with strong relationship skills, he/she works closely with the stakeholders and promotes collaboration and achievements of results. The Fashion Retail Coordinator reports to the Fashion Retail Director.

MAIN MISSIONS

• Producing and maintaining a comprehensive multifunctional calendar for all boutiques

• Communicating to this calendar to the correct functions

• Coordinating Project flow in retail boutiques and flagging scheduling issues

• Organize and support Boutique management’s meeting preparation, scheduling, and follow up

• Optimize operations of all retail locations to maximize performance by providing back office support to boutiques

• Coordinate and build presentations related to seminars and meetings and ensure teamwork with other departments’ stakeholders and inputs

KEY COLLABORATORS:

TRAINING:

• Support the Training teams (Fashion & WFJ) and HR in coordination and scheduling of training across all boutiques

• Ensuring the quarterly training calendar is properly reviewed and confirmed at time of launch

OPERATIONS:

• Support the Operations team in coordination and scheduling of operations messages across all boutiques

HR:

• Coordinate necessary induction meetings with newcomers

• Coordinate and plan HR trainings into the retail calendar and liaise with boutique admin for floor coverage

• Support in building onboarding programs for newcomers

BOUTIQUE ADMINISTRATORS:

• Visit regularly and coordinate with Boutique Admins to align on processes/ calendars

VM:

• Support the Visuals Merchandiser team in coordination and scheduling of windows and animations implementation across all boutiques

MARKETING:

• Ensure a strong synergy and constant communication between the Marketing calendar and the retail calendar

FASHION RETAIL MANAGER:

• Support Fashion Retail Manager in coordination across the retail network

PLANNING:

• Organization of internal Retail staff engagement (Fashion Days, Retail meetings etc)

• Organization of boutique team-building events, ensuring adherence to budget and negotiating packages across boutiques

• Coordinate and align boutiques on team treats and celebrations (birthdays, job anniversaries…)

• Daily requests and contact person for general administrative inquiries of the boutiques

• Proper execution of central reports related to area of responsibility

PROJECTS CO-ORDINATION:

• Accompany the Implementation of new projects developed locally or internationally (CSR, Retail Projects, etc.)

• Plan and coordinate new projects’ implementation

• Provide regular feedback and reports on new projects to the Retail Manager / Head Office

• Coordination of visa process for staff attending the training (passport collection, document request, letter checking, embassy appointment booking, follow up)

• Ad hoc project work within the retail community scope

• Coordination of Uniform ordering and launch / distribution / collection for recycling

To be Ambassador of the brand:

• From internal bodies via contribution to projects and in sharing the CHANEL vision with the team

• With external bodies in the luxury, retail and fashion sectors as well as with key individuals in Mall Management

• Uses Chanel Brand Image as a filter in decision making