Business Services Clerk (Floater)

JOB SUMMARY

The purpose of this entry level position is to perform service-related functions that support the daily operations of our client at several regional locations. The primary duties of this Business Service Clerk position include client event support (set-ups/breakdowns), overseeing loading dock operations, package sortation, mail delivery, and other facility related duties as assigned by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Must have the ability to report to various client sites within the regional area as scheduled.

· Ability to take direction and communicate effectively with others.

· Must be able to work independently and manage time effectively.

· Able to perform duties that are repetitive in nature.

· Willing to work flexible hours on occasion based on the needs of the operation.

· At times, will be required to receive, sort, deliver, process, and dispatch mail/packages.

· Must maintain a valid driver’s license.

SUPERVISORY RESPONSIBILITIES:

No formal supervisory responsibilities in this position.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required.

CERTIFICATES and/or LICENSES
None

COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE
Ability to calculate simple figures.

REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Prior shipping/receiving experience is preferred. Must be able to lift 50 lbs.

SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

About the Role:

As a CBRE Business Services Coordinator, you will perform clerical duties in accordance with the procedures of a department.

This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions, and senior management.

What You'll Do: - Maintain and update filing, inventory, mailing, and database systems.

• Answer telephones, direct calls, and take messages.
• Compile, copy, sort, and file records of the office, business transactions, and other activities.
• Review files, records, and other documents to obtain information and respond to requests.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Understand and interpret instructions, short correspondence, and memos.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks in detail
• Deliver output by following defined procedures and processes under close supervision and guidance.
  What You'll Need: - High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages.