Contract Support / Helpdesk (London/Hybrid)

Company: CBRE Global Workplace Solutions

Job Type: Full-Time | Permanent

CBRE is the global leader in commercial real estate services, with over 70,000 employees operating in 48 countries. We are driven by a vision to be the preeminent, vertically integrated, globally capable real estate service firm.

CBRE Global Workplace Solutions (GWS) is seeking a Contract Support / Helpdesk professional to join our dynamic team. This is a London based role offering hybrid working and the opportunity to work within a high-performing environment that values innovation, collaboration, and excellence.

What You’ll Do:

• Provide comprehensive contract administration support to the contract team
• Maintain accurate records of financial transactions and contract reporting
• Liaise with client representatives and internal teams
• Allocate tasks and PPMs to engineers, ensuring efficiency and clarity
• Support monthly billing and contract review reporting
• Manage reactive and planned maintenance tasks using Concept Evolution and FSI Go

Key Responsibilities:

• Financial and commercial contract support
• Report preparation and documentation management
• Subcontractor and purchase order administration
• Timesheet collation and data quality checks
• Contract setup and escalation process support
• General office duties including correspondence, filing, and meeting minutes

What We’re Looking For:

• Experience in maintenance planning and contract administration
• Strong analytical, organisational, and communication skills
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Familiarity with Concept Evolution CAFM system and finance systems
• Ability to challenge processes and suggest improvements
• A collaborative team player with a proactive mindset

Why Join CBRE?

• Work with a global leader in real estate services
• Be part of a supportive and inclusive team
• Access to professional development and career growth opportunities