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• Unbeatable Perks: Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.
• Comprehensive Benefits: Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.
• Inspiring Work Environment: Experience an innovative work environment that focuses on the culture of growth, collaboration and communication.

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We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role: The Workplace Experience Coordinator (WEC) is responsible for providing best-in-class service in supporting Scale office environments. They are often the first point of contact for employees entering the space, and are a consistent presence in the building, physically in the space and electronically via Email/Slack.

What You’ll Do:

Workspace Care

• Providing support of the office space, including:
• Provide daily space resets, including general tidiness of spaces. Spaces supported include workstations, conference rooms, lobby, common areas, amenity spaces, and wellness rooms
• Manage centralized office supplies including monitoring usage patterns and determining reorder par levels
• Supplies include pens, paper, markers, restroom items, etc.
• Purchase office supplies and other workplace items needed in accordance with the approval and purchase process set by
• Orient employees to amenities and services
• Submit work orders as needed via JIRA to notify appropriate parties of issues
• Support employees for technology issues at their workstations such as desk resets, monitor issues, and conference room AV, and escalate as required
• Guide employees on how to submit a ticket should IT, FM, or Workplace Service Desk need to be involved in the issue
• Reset unassigned workstations daily and make sure standard equipment is available for the next user if in policy

Conference Room Support:

• Providing support for conference rooms, including:
• Inspect conference rooms at minimum once a day to straighten and realign furniture, align chairs, tidy room, and cable management
• Inspect weekly all technology and multimedia is functioning properly and in place. Report on and rectify any missing/damaged inventory within the rooms
• Ensure that any maintenance issues, e.g., lighting, is reported for rectification prior to the next event if needed

Meeting & Events Support:

• Provide support for meetings and events, including:
• Arrange furniture in conference rooms, meeting rooms and other event space for conferences, business meetings, or other approved events according to agreed upon programming
• At least once in the morning, and spot checking before leaving dependent on front desk needs
• Provide office supplies and other approved materials per event organizers requests
• Support execution delivery on events and engagement initiatives such as holidays, ERG events, and workplace culture building activations in partnership with client events manager

Site Support

• Provide support for mail services, including receiving, notifying, and delivering inter-office parcels and packages
• Other responsibilities as assigned
  What You’ll Need: - High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.