Job Description

Responsible for the day-to-day management of contractual and financial matters.

• Contract

• Assist with compiling the monthly contract review pack and attend the monthly meeting.

• Ensure call outs, maintenance visits, delivery of materials, extra works are within contracted SLAs.

• Prepare and issue predefined reports, which form part of the contract and client’s requirements both operational and financial.

• Accurately capture data on completed PPM and Reactive Tasks onto the CAFM systems.

• Drive PPM and Reactive performance through direct engagement with engineering team and task planning and tracking tools.

• Ensure Logbook sections are kept up to date.

• Develop, implement and manage operational systems to drive PPM and Reactive Task performance to meet the required SLA’s and KPI’s set out by the contract.

• Raise regular observations using Harbour platform, at least 2 per month.

• Implement innovation across the contract to enhance performance and exceed the client’s expectations.

• Maintain manual and computer records for audits.

• Seek competitive quotations and better buying.

• Finance

• Raising and managing work orders and purchase orders.

• Managing the client quotation platform and having regular review meetings.

• Ensure all work orders have the correct information, financials and are billed in a timely manner.

• Ensure all POs are receipted/ invoiced/ amended as required.

• Resolve any debt with the client.

• Attend and actively participate in weekly finance meetings with Contract Manager/ Finance Managers.

• Managing the Exception Pool and escalating any issues found.

• Complete monthly billing to client within deadlines.

• Assist with month end financial reporting and comments.

• Check the monthly Profit & Loss report to identify any anomalies and keep track to ensure we are on plan for the year.

Operational

• The subject matter expert across all contractual and financial aspects of both contracts, the go to person.
• Managing and uploading weekly timesheets.
• Managing, creating and improving spreadsheets i.e. OP18, Finance monitoring.
• Supporting operations with Scheduling work.

People

• Promote and maintain CBRE work ethics and culture, following the RISE values.
• Build relationships with key stakeholders – Client/ Vendors/ Colleagues.
• Participate in organising team build days and social events.
• Promote employee engagement
• Having multiple lines of contact with CBRE staff not based on your contract i.e BU Lead, Finance, H&S, Projects.
• Strive to submit 4 x good or constructive observations per month.
• Raising site access / Deliveries

Skills

• Experience of working in a fast paced, operational environment.
• Excellent IT skills, competent across Microsoft Office programs.
• Strong relationship management with colleagues, clients and sub-contractors demonstrating excellent communication / influencing skills.
• Strong organisational abilities ensuring all documentation is stored and auditable.
• Ability to work to own initiative but team orientated, multi-tasking and prioritising workload.
• High customer focus.
• Committed to the delivery of excellent customer service.

Additional

• Company benefits scheme.
• 25 days holiday, excluding bank holidays, per annum.
• You must meet all the Client requirements to obtain security clearance.